Senior Consultant | Senior Content Designer

Senior Content Designer Senior Consultant

Capco is a global technology and management consultancy specialising in digital transformation across the financial services and insurance industries. We work with leading banks and insurers to deliver practical customerfocused solutions. As we continue to grow rapidly across APAC Hong Kong remains a key part of our expansion offering opportunities to work on complex highimpact transformation programmes in an agile entrepreneurial environment.

Position Overview

We are seeking an experienced Senior Content Designer to join our Innovation & Design practice. This role is suited to a strategic handson content designer with strong experience shaping digital customer journeys and working directly with senior stakeholders.

You will play a key role in delivering contentled experience change for large financial services clients partnering closely with UX product and technology teams to produce clear inclusive and intuitive digital experiences.

Key Responsibilities

• Lead and deliver content design across web and mobile platforms for largescale financial services programmes.
• Collaborate with stakeholders to understand customer business and regulatory needs and translate them into effective content solutions.
• Define and maintain clear content strategies aligned to brand experience and business objectives.
• Create concise glanceable and contextually relevant content that improves usability and customer confidence.
• Ensure consistency of voice tone and language across platforms while adapting content to different user contexts.
• Embed accessibility and inclusive content standards across all deliverables.
• Partner closely with UX designers and developers to ensure quality implementation.
• Communicate content rationale progress and recommendations clearly to senior client stakeholders.

Skills and Expertise

• 68 years experience in Content Design UX Writing or related roles ideally within financial services or consulting environments.
• Strong understanding of usercentred design principles and content strategy.
• Experience working in crossfunctional agile delivery teams.
• Ability to simplify complex financial concepts into clear customerfriendly language.
• Familiarity with design and prototyping tools (e.g. Figma) and accessibility standards.
• Excellent communication skills in English; Cantonese and/or Mandarin are an advantage.

Why Capco

We are expanding rapidly across Hong Kong and Asia offering opportunities to work on highprofile transformation initiatives with leading global financial institutions. Capco fosters an entrepreneurial lowhierarchy culture where your ideas and expertise matter. We value diversity inclusion and independent thinking and we support continuous learning and career progression through a wide range of client exposure and internal development programmes.