Customer Engineer Graduate Program
Job Summary
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Location:
DresdenDEUYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
As a Field Service Engineer Customer Engineer at Applied Materials you serve as the direct liaison with customers collaborating closely to install maintain and upgrade equipment. Youll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical vacuum mechanical plasma hydraulic and gas systems. Additionally youll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.Field Service / Customer Engineer - New College Graduate / Early Career
Dresden Germany Full-Time InternationalTraining Program
Kick-start your engineering career withworld classtraining handson technical work and international experience at Applied Materialsthe global leader in semiconductor technology.
This role is ideal for recent graduates or early-careerengineers who value precision discipline and structured learning and who are adaptable enough to succeed invery differentcultural and operational environments.
Whatyoulldo:
Hands-On Engineering Work
- Learn to installmaintain and troubleshoot advanced semiconductor equipmentwith high-complex machine components
- Work closely with experienced engineers in a cleanroom highprecision environmentbased on procedures for (un-)scheduled and predictive maintenance including continuous improvement programs (CIPs)
- Use digital diagnostic toolsto solve real technical problemsby machine data based predictive maintenance approaches (including AI)
- Support customer operations and ensure a high-quality equipment performancewith a zero-defect culture and high consciousness for employee safety and product quality
- Build deep technical skills through structured hands-on learningon highly specialized Applied Materials equipment applications
Global Training Experience
Youllparticipatein an immersive training program at ourstate-of-the-artfacility inone of our global trainingcentersand on-the-job training at customerfabs whereyoullgain:
- Strong foundations in semiconductor equipment
- Stepbystep technical training
- Experience working in a highly structured processdriven environment
- International exposure andcross-culturalteamwork
All travel and accommodation are fully supported.
WhatYoullneed:
- You hold or are on track to complete a relevantbachelors or mastersdegree (graduated in 2025 or graduating in 2026).
- Be hands-on and technicallyminded enjoy understanding how things work and solving practical real-world problems
- The ability to adapt and mature in the role thrive inhighly structuredenvironments and confidentially transition to a more independent customer facing workstyle once trained
- Be curious resilient and growth-oriented motivated by long-term development global experience andbuild deep technicalexpertise
- Clear communication skills and the ability to follow structured procedures
- Willingness to travel internationally and work in a cleanroom environment
- Flexibility to work both day and night shifts
- Valid authorisation to live and work in Germany (work visa or residency permit). While we support visa arrangements for the Taiwan training assignment you must have the legal right to return and work in Germany after completing the12-monthtraining program.
Preferred Qualifications:
- Exposure to customer service field service or a related technical environment through internships placements or early career experience.
- Basic mechanical aptitudeof pneumatics hydraulics electronics vacuum or thermodynamics
- Experience diagnosing and resolving basic technical challenges
- Familiarity with hand tools and theirappropriate usage including digital multimeters
- Ability to read and interpret electrical and mechanical schematics
- Familiarity with hand tools and theirappropriate usage including digitalmultimeters
- Effective written and verbal communication skills
- Good oral and written English preferably good German language skills
- Basic knowledge of Microsoft Excel Word and PowerPoint
Physical Requirements:
This position often requires extensive walking standing for extended periods of time working in tight spaces bending squatting twisting kneeling reaching climbing stairs and ladders working at height lifting up to 35 lbs. the ability to distinguish between colors and working with electricity the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise and the use of hand and power tools.
Additionally because this positiongenerally involvesworking in a clean room it requires the use ofappropriate PersonalProtective Equipment such as coveralls hoods booties safety glasses gloves respirators chemical aprons and face shields.
Additional Information
Time Type:
Full timeEmployee Type:
New College GradTravel:
Yes 50% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
IC
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.