Collision Center CSR Body Shop
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
This administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills with a focus on customer satisfaction.
Job Responsibilities:
- Screen and route written electronic mail and telephone calls both internal & external
- Set appointments open and manage repair orders create invoices and close them
- Create and manage files in our (CCC) estimating system
- Update customers throughout the repair process
- Responsible for the Accounts Payables and Receivables for the department
- Answer multiple phone lines in a courteous and professional manner
- Greet customers as they enter the collision center
- Data entry
- Assist with other administrative duties as needed
Requirements
- Strong verbal and communication skills
- Knowledge in MS Office Applications (Word Excel Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Professional appearance a must
- Friendly and courtesy disposition
- Previous experience with CCC and Reynolds & Reynolds preferred
- Experience in a dealership environment or Collision Center helpful but not mandatory
Competencies:
- Self-starter
- Provide exceptional customer service to both internal and external customers
- Effectively communicate and collaborate with fellow employees
- Ability to multi-task
In return for your invaluable knowledge skills talent and ambition Toyota of Orlando offers competitive salaries and benefits.Employment is contingent upon successful completion of a background investigation. Toyota of Orlandois proud to be an Equal Opportunity Employer.
About Company
The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers i...
