Reservations Supervisor (Saudi National Only)
Share
Job Location:
Yanbu - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly organized and customer-focused Reservations Supervisor to join our team in yanbu Saudi this key role you will oversee the reservations department ensuring optimal revenue generation and exceptional guest experiences.
- Lead and manage the reservations team providing guidance training and support to achieve departmental goals
- Oversee daily reservations operations implementing effective strategies to maximize revenue and occupancy
- Monitor and analyze reservation trends adjusting strategies as needed to optimize performance
- Ensure all reservations are processed accurately and efficiently adhering to company policies and procedures
- Collaborate with revenue management sales and front office teams to align reservation strategies with overall business objectives
- Handle complex reservation inquiries and resolve escalated customer issues
- Generate and analyze reports on reservations performance providing insights to management
- Stay updated on industry trends and competitor activities to maintain a competitive edge
- Ensure compliance with Saudi Arabian hospitality regulations and standards
Qualifications :
What you bring to the table:
A service-oriented personality is essential; experience in dealing with guests/customers is an advantage.
You have experience working with Opera or a similar system.
You have excellent interpersonal/social skills and are very solution-oriented.
You have very good English skills; additional language skills are an advantage.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
