Master Gardener Program Assistant II

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Do you enjoy learning and having a lot of variety in the work you are doing

If so The Iowa Master Gardener program with Iowa State University Extension and Outreach is currently seeking applicants for a Program Assistant II position!

What Youll Do:

• Editing video subtitles for distribution on public channels

• Coordinating monthly volunteer recognition material order process and distribution to county office staff

• Assist in planning social media strategy and creation of social media content

• Managing Master Gardener email account including responding to volunteers and clients and routing messages as appropriate

• Editing a variety of documents including newsletter flyers etc. for grammar spelling and punctuation errors

• Responding to VRS (Volunteer Reporting System) user support tickets and escalating tickets as appropriate

• Managing website event calendar and general content updates as needed

• Providing administrative support leading up to in-person conferences and events

• Attending monthly statewide Zoom meetings and providing administrative support for those meetings

• Assist in updating educational curriculum and supporting students in Moodle

• Support and coordinate activities for the Iowa Donation Garden Network

This is a fixed term position with an end date of 6/30/2027 with the opportunity for renewal.

If you are seeking a position with a team that is making a difference this is a great opportunity for you!

Level Guidelines
Career-level position demonstrating proficiency and knowledge of related competencies
Works under direct to general supervision and may receive guidance on more complex assignments
Follows established procedures for work assignments and completes assignments which are semi-routine and may be atypical in nature
Applies thorough knowledge to respond to inquiries and requests
Able to resolve most problems and issues and respond to requests without escalation
Provides guidance to students
May provide supervision to one to two other staff or lead a small work team

Preferred Qualifications:

• Experience providing administrative support

• Experience managing content for websites social media etc.

• Knowledge or education in horticulture-related field

• Experience using creative software such as Adobe Creative Suite or Canva

• Familiarity with learning management systems such as Canvas Moodle or similar programs

• Proficiency in Microsoft Office Suite programs

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or call or Toll Free: 1-.

Why Choose ISU
Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when where and how you do your work. For more information please speak with the Hiring Manager.

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Iowa State University does not discriminate on the basis of race color age ethnicity religion national origin pregnancy sexual orientation genetic information sex marital status disability or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity 2680 Beardshear Hall 515 Morrill Road Ames Iowa 50011 Tel. email .

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.