PI Omnichannel Solution Architect Pharma Medicines GPS

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

The Senior Solution Architect will design business-driven standards-based and future-ready solutions to enable Roches omnichannel orchestration capabilities. This role focuses on building and scaling an integrated ecosystem leveraging Adobe Experience Platform (RT-CDP AJO CJA) ensuring alignment with enterprise architecture data strategy and governance standards.

You will operate within a complex multi-solution environment driving the architecture vision across data platforms and activation use cases. The role requires balancing current delivery needs with long-term scalability while ensuring robust handling of non-functional requirements (NFRs) data privacy and system performance.

Description of the area

Job Responsibilities

Architecture & Design

• Define end-to-end omnichannel architecture aligned with business and enterprise standards

• Establish data models identity frameworks and integration patterns

• Manage NFRs (performance scalability security compliance)
  

Data & Integration

• Integrate CRM MDM consent and web/app event data
  Enable unified customer profiles and audience segmentation

• Ensure data quality governance and privacy compliance
  

Platform (Adobe Stack)

• Architect and guide implementation of RT-CDP AJO and CJA

• Enable real-time segmentation journey orchestration and activation

• Ensure seamless integration with enterprise systems
  

Real-time & Orchestration

• Design event-driven and streaming architectures

• Enable multi-channel activation (email paid media others)

• Establish reusable audience and journey frameworks
  

Strategy & Delivery

• Define architecture roadmap and support delivery across use cases

• Identify risks dependencies and optimization opportunities

• Drive adoption of best practices patterns and new technologies
  

Stakeholder Management

• Collaborate across business product and tech teams

• Communicate complex concepts clearly and drive alignment
  

Qualifications

Experience

• Proven experience in solution architecture within data and martech ecosystems

• Experience with CDPs and omnichannel platforms (Adobe preferred)

• Experience working in global cross-functional teams

• Certifications on Adobe stack - (AJO CJA and RT-CDP)
  

Technical Skills

• Strong understanding of:
  

  • Customer data platforms identity resolution segmentation

  • Event-driven / streaming architectures

  • Integration with CRM MDM consent systems

  • Experience with APIs cloud data platforms and data governance concepts (GDPR)

What Success Looks Like

• Scalable omnichannel architecture aligned with enterprise standards

• Reliable data foundation enabling unified profiles and segmentation

• Real-time orchestration and activation across channels

• Measurable business impact through improved customer engagement

• Strong stakeholder alignment through clear communication and effective translation of complex concepts into business value

• Ability to influence and drive adoption of architectural decisions across cross-functional teams
  

Who we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.