HR SSCSpain

Job Responsibilities

1. Employee Life Cycle Management

Manage core HR processes including onboarding transfer termination and contract signing/renewal for assigned countries.

Maintain employee records working hours and leave data to ensure accuracy compliance and timeliness.

Optimize employee data governance to improve data quality and consistency.

Support annual audits and compliance checks in line with local labor laws and company policies.

2. Employee Benefits Administration

Administer employee benefit programs including commercial insurance supplemental medical plans and annual health checks.

Coordinate with vendors verify invoices and manage cost allocation to ensure accuracy and compliance.

Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement.

3. HR Inquiry & Service Support

Act as the first-line HR SSC contact responding promptly to employee inquiries via DingTalk phone ticketing system or onsite support.

Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience.

Maintain and update the FAQ knowledge base to improve efficiency and reduce response time.

4. Data & Process Optimization

Identify and implement process and system improvement opportunities to enhance automation and digitalization.

Maintain and update HR module SOP documentation to ensure process standardization and compliance.

Participate in key digital HR projects including Hi HR system and payroll submission automation.

Deliver regular HR reports and analytics to support business decision-making.

Qualifications

Bachelors degree or above preferably in Human Resources Business Administration or a related field.

Familiar with European labor regulations and HR operational processes; at least 1 year of experience in an international company or HR-related role.

Excellent communication skills in both Chinese and English;

Proficient in mainstream HR systems (such as Workday SAP SuccessFactors etc.) and data analysis tools like Excel.

Detail-oriented with strong customer service awareness project execution skills and a mindset for continuous improvement.

Experience in HR system implementation or automation projects with solid understanding and hands-on practice in employee experience data governance and process optimization.