Risk Management Collections Strategy – Associate

Help protect customers and strengthen JPMorganChase by turning data into smarter fairer collections this role youll sit at the intersection of analytics strategy and riskshaping initiatives that improve outcomes and reduce losses. Youll be empowered to challenge the status quo dig into root causes and influence senior stakeholders. If youre curious proactive and motivated by measurable impact this team offers a fast-paced environment with meaningful responsibility.

As a/anRisk Management Collections Strategy Associatein theCollections Pre Charge-off Team (Cards) you drive analytics and risk monitoring that support responsible growth and long-term performance. You will identify performance trends diagnose drivers of change and translate complex insights into clear actionable recommendations for senior leadership and cross-functional partners. Youll also help strengthen the risk management framework by ensuring monitoring reporting and process improvements align to established risk parameters and regulatory expectations.

Job Responsibilities:

• Developcomprehensive analytics to measure evaluate and challenge key collections and pre charge-off initiatives
• Independently generatedata-driven solutions that improve strategy performance and risk outcomes
• Partnerwith cross-functional teams to assess trends and deliver insights across the collections lifecycle
• Analyzelarge behavioral datasets using statistical and data mining techniques to uncover patterns and opportunities
• Performroot cause analysis to explain performance movement and isolate key drivers
• Translatecomplex findings into practical recommendations with clear business implications and trade-offs
• Preparedetailed risk monitoring and performance reporting for senior management and key stakeholders
• Presentinsights and recommendations to multiple levels of management with concise compelling narratives
• Supportthe development and maintenance of the risk management framework including controls monitoring and documentation
• Ensurework aligns with regulatory requirements and internal risk standards
• Monitorinternal/external signals (behavioral data industry trends regulatory changes and best practices) to continuously improve processes

Required Qualifications Capabilities and Skills:

• Bachelors degree or higherin a quantitative discipline (e.g. Finance Statistics Economics Mathematics Operations Research or related field)
• Minimum 2 years of analytics experience including trend analysis and performance measurement in a business context
• Demonstrated abilityto logically structure ambiguous problems and execute end-to-end analyses with strong attention to detail
• Proficiencyusing quantitative methods (e.g. statistical analysis segmentation regression or related techniques) to inform decisions
• Experienceapplying data mining approaches to large datasets to identify insights and drivers
• Abilityto translate complex analysis into practical solutions and concise presentations with sound business conclusions
• Strong communication skills including presenting findings and recommendations to stakeholders at varying seniority levels
• Comfort working independently prioritizing work effectively and making well-reasoned decisions with limited supervision
• Proven problem-solving skills including conducting root cause analysis and developing actionable recommendations
• Adaptabilityto learn new tools and technologies quickly and apply them to improve outcomes
• Results orientation with a track record of delivering measurable impact in a fast-paced environment

Preferred Qualifications Capabilities and Skills:

• Experience in credit risk collections strategy or consumer lending especially within Cards or unsecured products
• Working knowledgeof pre charge-off collections workflows performance metrics and loss drivers
• Advanced analytics toolingexperience (e.g. SQL and/or Python/R; visualization tools such as Tableau/Power BI)
• Experience buildingexecutive-ready monitoring dashboards scorecards or recurring risk reporting routines
• Familiarity withrisk governance concepts (controls monitoring documentation) and partnering with compliance/legal stakeholders
• Strong stakeholder managementskills including influencing across functions without direct authority
• Continuous improvement mindset with examples of process enhancements or automation that improved insight delivery or decisioning