Change Management Consultant

Role: Change Management Consultant

Work location: Arlington TX (Onsite)

Type: Contract

Overview:

• The Change Management Communications Consultant supports stakeholder engagement change readiness and adoption for the SailPoint SaaS Platform Migration and Optimization program.
• This role focuses on understanding stakeholder impacts engaging leaders and employees throughout the change lifecycle and ensuring communication and training efforts effectively support adoption.

Day to Day job Duties:

• Support stakeholder engagement and change readiness activities aligned to project milestones deployment phases and go-live activities.
• Identify impacted stakeholder groups and assess change impacts readiness and support needs by role location and level of impact.
• Partner with change management and training teams to define communication and learning needs that support adoption and sustained use.
• Contribute to the development of targeted communications and engagement materials including stakeholder updates FAQs change impact summaries and go-live support content.
• Develop and maintain identity access management (IAM) specific change and enablement materials including access change explanations role impacts and go live readiness content.
• Translate technical and process changes into clear actionable information that helps stakeholders understand expectations and required behaviors.
• Engage with business leaders subject matter experts and project teams to gather input validate impacts and reinforce sponsorship and alignment.
• Collaborate with training teams to ensure learning approaches timing and reinforcement activities align with change impacts and audience needs.
• Coordinate with internal communications partners to align messaging channels and timing to broader enterprise communication strategies.
• Participate in project and change management working sessions to stay aligned on decisions risks and upcoming stakeholder impacts.
• Track stakeholder engagement communication and training-related deliverables and incorporate feedback to continuously improve adoption outcomes.

Qualifications:

• 7 years in internal communications corporate communications or organizational change management.
• Demonstrated experience producing technical or change enablement content for enterprise technology or SaaS implementations including role based guidance process changes and operational impacts.
• Experience identifying change impacts and translating them into engagement communication and training needs.
• Strong technical writing capability with experience translating IAM security or access related concepts into clear consumable guidance for business and technical audiences.
• Experience working in structured project or program environments.
• Ability to manage multiple priorities and deliverables in a fast-paced setting.
• Strong attention to detail follow through and collaboration skills.
• Direct experience supporting IAM platform migrations (e.g. SailPoint) including access model changes provisioning workflows and post go live adoption support.
• Experience developing change communications or enablement content specifically for security or compliance driven initiatives where accuracy and precision are critical.
• Experience partnering with technical SMEs to validate IAM related communications FAQs and end user guidance prior to deployment.
• Familiarity with formal change management approaches such as Prosci or ADKAR.
• Travel: Not Applicable
• Degree: Bachelors degree OR related field (or equivalent experience).Nice to Have; (But not a must):
• Experience partnering with training or learning teams on enablement strategies.
• Experience supporting global phased or multi-region technology deployments.