Bilingual (Spanish-English) Court Operations Associate, Housing Court, Fourth Judicial District

Hennepin County District Court invites qualified applicants for a Court Operations Associate position assigned to the Civil Division-Housing Court. Housing Court is a specialty court involving landlord-tenant disputes such as evictions.

Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that require dedication to providing excellent customer service strong attention to detail and technological skills to match our fast-paced high-volume electronic environment.

This AFSCME-represented position is classified as Court Operations Associate. Housing Court is located on the third floor of the Hennepin County Government Center at 300 South 6th Street C-300 Minneapolis MN 55487. Core business hours are 8:00 a.m.-4:30 p.m. Monday-Friday but hours may vary depending on business needs.Staff in this position work primarily onsite. Training is onsite. Limitedremote work opportunities are available to trained staff depending on business needs. A reliable internet connection will be required if working remotely.

Example of Duties

Examples listed below may not reflect all duties performed.

• Provide excellent customer service by assisting and communicating with court users in a professional courteous and respectful manner to ensure the customers needs are effectively met in person over the phone or through electronic means.
• Provide courtroom support by working and corresponding with judicial officers court reporters justice partners and court customers to effectively manage court calendars and meet the business needs of the court.
• Accurately complete administrative work in an office and courtroom environment by performing high-level case processing data entry and financial transactions for housing cases utilizing court technology.
• Coordinate communicate and collaborate with team members to ensure daily work assignments and case processing are completed efficiently and accurately.
• Review and process all filings for timeliness statutory compliance and proper document security as required by local and courtwide policies and procedures.

The Minnesota Judicial Branch recognizes the diverse set of skills strengths and attributes that an individual may bring into a role. If you have any combination of the experience training and education required for this position apply today!For education requirements listed the equivalent number of years of related experience may serve as a substitute.

Minimum Education and Experience:

• Fluency in English and Spanish (speaking reading and writing).

  • Selected candidate will be required to pass an oral Spanish-language proficiency exam.

• High school diploma or equivalent and one (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one year.

  • Examples of relevant job experience: customer service administrative work office and clerical work.

Minimum Knowledge Skills and Abilities:

• Ability to listen and interpret the nature of a problem and the relevant context in order to apply knowledge of court practices and processes to address individual court customers issues.

• Demonstrated ability to learn and apply new material and concepts.

• Experience using Microsoft Office Adobe Acrobat or other electronic document applications with the ability to learn other job-related software.

• Ability to communicate effectively both verbally and in writing with court staff court partners judicial officers and the general public.

• Ability to meet commitments and keep projects on task.

• Ability to work independently and as part of a team to achieve desired results.

• Effective customer service and interpersonal skills with the ability to de-escalate difficult customer interactions and work respectfully with people from diverse backgrounds.

• Ability to work well under pressure in a high-volume fast-paced work environment with excellent attention to detail and accuracy.

Preferred Qualifications:

• Knowledge and working experience with Minnesota Case Management Information System (MNCIS) eFile and Serve (eFS) and SharePoint.

• Courtroom experience.

• Experience exercising independent judgment to perform a variety of tasks in a professional manner.

• Experience working independently and as part of a team to achieve desired results.

• Experience conducting financial transactions in the workplace.

• Fluency in a second language.

SALARY:

The expected starting salary for external candidates is at least $23.50 per hour or higher depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible forState of Minnesota employee benefits.

SUPPLEMENTAL INFORMATION:

• This AFSCME-represented position is posted for bidding internal and external application simultaneously and will be filled in accordance with the AFSCME contract.

• Complete and submit your online application with resume and cover letter attached by May 4 2026 at 11:59pm.

• Please contact our recruitment team with questions regarding this posting via email:; or phone: .

• All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.