Customer Service Representative

F.H. Furr a leading name in residential services is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role you will play a crucial part in delivering exceptional service to our valued customers.While call center experience is preferred no prior experience is necessary.We provide all the equipment you need to succeed in a remote work environment.

Key Responsibilities:

• Provide top-notch customer service via phone email and chat channels

• Act as a liaison with customers ensuring clear communication and scheduling of services

• Handle inquiries resolve issues and provide information about our services

• Maintainaccurateand up-to-date customer records in our system

• Collaborate with other team members to ensure a seamless customer experience
• Ability to thrive in a fast-paced setting with clear processes and strong team support

Qualifications:

• Excellent communication skills both written and verbal

• Strong customer-centric mindset and a genuine desire to help others

• Ability to work independently and efficiently in a remote setting

• High-speed internet connection (minimum 50 Mbps) and a dedicated workspace

• Basic computerskills;proficiencywith office software and the ability to learn new systems quickly

What We Offer:

• Fully equipped remote work setup including computers monitors and other necessary equipment

• Competitive compensation and performance-based incentives

• Fixed work schedules that allow you to plan ahead (looking to fill a 7am-4pm shift an 8am-5pm shift and a 9am-6pm shift - Eastern Standard Time)

• Health dental and vision insurance

• Retirement savings plan with employer match

• Paid time off and holidays

• Professional development and training opportunities

• Employee discounts on company services

At F.H. Furr we believe in empowering our team members to excel in their roles even in a remote environment. Ifyourea customer-focused individual withstrong communicationskills and a willingness to adapt tonew technologies we invite you to join us and be a part of our commitment to exceptional service.

F. H. Furr may conduct a preemployment background check and drug test subject to applicablelaw.