Director, Enterprise Transformation

The Director Enterprise Transformation is a key member within Visas Enterprise Transformation Office (ETO) responsible for leading complex crossfunctional transformation initiatives that drive enterprise impact while building the capabilities talent and delivery discipline required to scale change across Visa.

This role sits between handson initiative leadership and enterprise portfolio leadership. Directors are accountable for setting problem framing and scope driving execution across multiple workstreams influencing senior stakeholders and developing highperforming teams while operating with meaningful autonomy and judgment.

What a Director of Transformation does at Visa

The Director plays a critical role in leading others to structure design and execute complex transformation initiatives that operate across the Enterprise Transformation Office and Visas business more broadly. This leader drives meaningful change by improving organizational effectiveness increasing capacity and delivering crossfunctional improvements that span multiple geographies functions and stakeholder groups.

The role is highly visible and has broad reach across teams and leaders throughout Visa. The Director is expected to rapidly build deep subject matter understanding across a wide range of topics synthesize inputs from multiple qualitative and quantitative sources and translate complexity into clear actionable insights that enable leadership decisionmaking.

The Director is responsible for owning problem framing and scope definition for complex initiativesdetermining where teams should focus effort and investmentand for guiding teams toward insightdriven solutions in environments characterized by ambiguity competing priorities and imperfect information. He or she balances strategic thinking with disciplined execution ensuring initiatives move from concept through delivery with speed rigor and measurable outcomes.

Directors are required to stay current on emerging trends in strategy transformation and the payments ecosystem and to help teams develop independent wellreasoned points of view that inform leadership decisions and enterprise priorities.

Bestsuited candidates are persuasive clear communicators with strong emotional intelligence analytical rigor and a collaborative leadership style. This role requires the ability to partner closely with senior stakeholders generate alignment and momentum around recommendations and drive initiatives forward by building credibility trust and shared ownership.

Further this position requires the ability to apply strong analytical frameworks and critical thinking skills to:

• Partner with ETO and functional leadership to identify shape and prioritize enterprise transformation initiatives aligned to Visas strategic and revenue objectives
• Own endtoend delivery across multiple concurrent initiatives or workstreams coordinating stakeholders to deliver measurable outcomes in alignment with Visas enterprise strategy operating principles and values
• Define and frame complex business problems develop hypotheses and synthesize qualitative and quantitative insights into clear executiveready recommendations
• Lead the development of business cases implementation plans and execution roadmaps balancing impact feasibility speed and resource constraints
• Act as a trusted thought partner to senior stakeholders influencing decisions through strong judgment datadriven insights and compelling communication
• Manage initiative execution endtoend including timelines risks dependencies budgets and resourcing
• Lead coach and develop team members setting standards for analytical rigor communication quality and stakeholder engagement

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications :

Basic Qualifications

8 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD) or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

10 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters MBA JD or MD) PhD with 9 years of experience in management consulting investment banking or corporate strategy

Strong sense of commitment and accountability with a business-focused mindset self-motivated to deliver work of the highest standard (i.e. strong attention to detail)

Superior analytical and problem solving skills with demonstrated intellectual and analytical rigor attention to detail and ability to structure and authoring of complex presentations (i.e. deep familiarity with tools like PowerPoint Word Excel etc.)

Demonstrated ability to work in a time-sensitive team environment with excellent interpersonal and communication skills

Experience in and/or significant exposure to the payments financial services or digital/technology industries preferred

Self-starter team oriented collaborative diplomatic and flexible with excellent presentation and spreadsheet skills including strong oral and writing capabilities

Strong leadership skills to influence and build credibility as a peer with leaders within Visa

Strong ability to manage projects with multiple stakeholders and planning skills with ability to progress multiple priorities concurrently

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 151600 to 285600 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time