Incident Responder

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $125000.00-$135000.00.

The Administration for Childrens Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child juvenile justice ACS oversees detention placement and programs for youth in the community.

The Office of Information Technology department has the responsibility to provide high quality reliable sustainable technology services and support to meet the needs of the families and children we serve through ACS its vendor partners and other city agencies. The Chief Information Security Officer (CISO) unit is responsible for establishing and maintaining the
information security program at ACS to ensure information assets and technologies are adequately protected. This unit directs staff in identifying developing implementing and maintaining processes across ACS and its program divisions to reduce information and IT risks. The CISO department responds to incidents establishes appropriate standards and controls manages security technologies and directs establishment and implementation of policies and procedures. Responsibilities include Computer Security Incident response team Cybersecurity Disaster Recovery business continuity management Identity and Access management Information Privacy Information Regulatory Compliance (PII HIPAA PCI/DSS) Digital Forensics and Information security operation center (ISOC).

This position involves highly technical responsibilities focused on monitoring analyzing and supporting enterprise IT systems and infrastructure to detect investigate and respond to cybersecurity incidents. The role works closely with security and IT teams to ensure timely incident response threat containment and recovery across ACS systems.

- Report closely with the Chief Information Security Officer (CISO) to support the agencys cybersecurity operations and incident response program.

- Monitor detect analyze and respond to cybersecurity incidents across ACS systems in coordination with internal IT teams and NYC Cyber Command.

- Investigate security alerts perform threat analysis and coordinate containment remediation and recovery activities during cybersecurity incidents.

- Support Security Operations Center (SOC) activities including security event monitoring alert triage incident investigation and documentation.

- Assist with vulnerability management by reviewing vulnerability scan results coordinating remediation with IT teams and tracking mitigation efforts.

- Maintain and support the agencys Incident Response Plan including development and updates to incident response playbooks and procedures.

- Participate in and help facilitate cybersecurity tabletop exercises to test incident response readiness and coordination across teams.

- Assist with the implementation monitoring and improvement of security tools and technologies used for threat detection and incident response.

- Collaborate with technical teams to strengthen system monitoring security automation and operational resilience across ACS infrastructure.

- Monitor emerging cybersecurity risks related to artificial intelligence (AI) technologies and support efforts to protect agency systems and data from AI-enabled threats or misuse of generative AI tools.

- Assist in identifying and responding to potential cybersecurity risks associated with AI-enabled systems in coordination with the agencys AI governance and security teams.

- Maintain incident documentation reporting and post-incident analysis to support continuous improvement of the agencys cybersecurity posture.

Special Note:

- The selected candidate will be required to participate in after-hours incident response and emergency support during critical cybersecurity events.

ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

Please go to or for current NYC employees and search for Job ID#775809.

No phone calls faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

IT AUTOMATION AND MONITORING E - 95712

Qualifications :

1. A baccalaureate degree in computer science engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering monitoring engineering management of infrastructure; or

2. Eight years of satisfactory full-time experience related to IT automation engineering monitoring engineering management of infrastructure;

3. Education and/or experience which is equivalent to 1 or 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time