IT Infrastructure Project Manager

We are looking for an IT Infrastructure Project Manager to assist one of our clients in the luxury retail space in Singapore.

Position Purpose:

This role is part of the Singapore Technology and Digital Services team and has a specific focus on ensuring the delivery of technology services including application and infrastructure. The role will also be expected to scope plan and deliver projects (with service providers and Local IT) that originate from Global and Regional IT and/or requested by Regional and Local Business Leaders. Excellent stakeholder management skills are necessary for the person to be successful in this role. To be successful in interacting with the business and the various IT teams delivering the challenging initiatives it is essential to have effective and efficient communication skills.

Responsibilities:

Project Delivery

• Work with internal and/or third-party teams to ensure project management and project execution according to plan
• Does not hesitate to be hands-on whenever required 
• Manage local & regional service vendor(s) to deliver projects as assigned 
• Provide reporting to management on project advancement challenges & risks 
• End to end ownership of assigned project and accountability of the delivery ensuring projects are delivered on time and on budget 
• Support hypercare phase and hand over to support team 
• Main project assigned: retrofit of current office point of sales opening or renovation

Security and Data Protection

• Lead the remediation of security risks identified by internal and external parties
• Communicate with local business management on potential risk and escalate as needed

Qualifications :

Educational/Professional Qualifications: 

• Undergraduate Degrees in Engineering Computer Science Information Technology or related technical field preferred but not mandatory
• ITIL V3/4 (Immediate Level or Expert)
• PMP

Work Experience:

• At least 5 years hands on experience in Project Management and/or Service Delivery Management with production infrastructure and application support experience 
• IT Manager or IT consulting experience preferred
• Experience with IT project delivery
• Experience with managing vendors or consultants 
• Working experience in retail industry is preferred

Functional/Technical Expertise:

• IT Infrastructure
• IT Application within retail domain (for ex. POS)
• General understanding of current technologies on network server collaboration and security aspects
• General understanding on network and communication software including router switch wireless controller access point video conferencing appliance etc. 
• General understanding on IT security tools

Required Competencies:

• Organized self-motivated enthusiastic and proven rapid learning capability 
• Strong stakeholder management and communication skills able to handle ambiguity and collaborate with various teams from business and Tech
• Proven multi-tasking skills and desire to resolve problems with a positive can-do attitude 
• Strong service management skill and project management skill with solid proven track record
• Innovative problem solving design and testing skills with a passion to deliver 
• Confidence and flexibility to often work under significant pressure to deliver effective and high quality solutions and designs

Additional Information :

Work-life balance: Hybrid working mode and Work-from-Abroad benefits 18 days of Annual leave
Health & insurance: Comprehensive coverage including General Practitioner hospitalization dental and optical
Performance incentives: Annual bonus based on individual performance
Learning & development: Training programs certification opportunities and training incentives to support career growth
Team culture: Regular team-building activities and social events

Remote Work :

No

Employment Type :

Full-time