ServiceNow Business Analyst
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Required Skills & Experience
- 68 years of experience as a Business Analyst with at least 4 years specifically in the ServiceNow domain.
- Strong knowledge of ITSM processes (Incident Problem Change Request CMDB etc.).
- Experience with any of the following modules is a plus: ITOM CSM HRSD SecOps GRC.
- Strong understanding of ServiceNow capabilities data structures workflows and platform constraints.
- Experience creating process maps functional documentation user stories and acceptance criteria.
- Strong ability to collaborate with technical teams and translate business requirements into functional designs.
- Knowledge of Agile methodologies and experience working in Scrum environments.
- ServiceNow certifications such as CSA ITSM Fundamentals or ITIL Foundation are desirable.
Soft Skills
- Strong analytical and criticalthinking abilities.
- Excellent communication and stakeholdermanagement skills.
- Ability to work independently and lead discussions with business teams.
- Detailoriented organized and proactive in identifying risks and dependencies.
Additional Information :
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Remote Work :
No
Employment Type :
Full-time
About Company
T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Ban ... View more
