Site Reliability Engineer

Hiive is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform Hiive brings together buyers sellers and issuers to facilitate secondary transactions in venture-backed pre-IPO companies introducing efficiency transparency and standardization to an otherwise opaque asset class.

Recognized as one of Canadas fastest-growing companies and backed by leading U.S. investors Hiive is profitable well-capitalized and building a high-performance team to meet growing demand and pursue new market opportunities.

Interested in learning more about life at Hiive Check out our careers page to see how you can grow with us!

As a Site Reliability Engineer at Hiive you will be responsible for ensuring the reliability availability and performance of our platform. Youll join our small but growing infrastructure team working closely with the DevOps team and engineering leadership. As a hands-on contributor you will build scalable and resilient infrastructure automate processes and respond to incidents efficiently and effectively.

You will help implement security and compliance measures act as a trusted resource to your colleagues and collaborate across teams to continuously improve our platforms performance and reliability. Youll also contribute to fostering an excellent supportive engineering culture.

As Hiive continues to expand its use of AI across the platform you will play a key role in building and operating the infrastructure that powers these systems. This includes supporting AI/ML workloads improving observability into model performance and system behavior and ensuring these services are reliable scalable and cost-efficient in production.

In this role your responsibilities would include:

• Maintain and improve our platforms uptime and availability

• Optimize and maintain our infrastructure to improve reliability performance and security

• Proactively identify and resolve scaling and reliability issues before they impact users or business metrics

• Partner with product engineers to troubleshoot performance issues and implement effective solutions

• Configure and maintain monitoring alerting and observability systems across our stack

• Assist with incident response including investigation mitigation and postmortems; develop and maintain incident runbooks

• Participate in an on-call rotation shared across the engineering organization

• Support and scale infrastructure for AI/ML systems including model-serving workloads data pipelines and batch/async processing

• Improve observability for AI systems (latency cost drift failures) and help define reliability standards for these workloads

Required Skills:

• Experience in a Site Reliability Engineering or similar role

• Experience working with (writing or deploying) Elixir or a strong desire to learn

• Experience operating production Kubernetes clusters

• Proficiency building infrastructure with Terraform

• Strong experience with AWS (especially EKS RDS and VPC) and Vercel

• Experience working with and optimizing PostgreSQL

• Experience with Datadog or similar observability tools

Preferred Skills:

• Experience working in regulated or high-compliance environments

• Experience with CI/CD systems such as GitHub Actions

• Experience supporting SOC 2 or similar certifications

• Experience working with Cloudflare

• Hands-on development experience in one or more programming languages

• Experience supporting AI/ML systems in production (e.g. model serving vector databases or data pipelines)

Compensation Benefits & Perks:

• Highly competitive salary commensurate with experience and contribution.

• Opportunity to participate in ownership of a rapidly growing company through our employee stock option plan.

• Comprehensive 100% employer-paid health and dental premiums a health and personal spending account.

• If you are based in Vancouver enjoy a dedicated desk in our Vancouver BC HQ in the heart of downtown with a fridge stocked with healthy snacks and drinks an onsite gym and a gorgeous rooftop amenity.

• Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ.

• An engaging social calendar including bi-weekly catered lunches bi-weekly Friday bar team workouts annual summer party and holiday party two onsite all-team retreats each year semi-annual team-building events and Hiive Womens Network events.

• Significant opportunities for growth into team leadership and management roles.

• Entrepreneurial culture and a small and dynamic team.

• Sponsorship immigration and relocation for exceptional candidates.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.

AI automated tools and applicant privacy notice:

As part of our recruitment and hiring process Hiive may use automated tools including artificial intelligence (AI) to assist in screening applications evaluating candidate qualifications and supporting interview processes. These tools are designed to support and inform human decision-making and are not used as the sole basis for any employment decision.

We may collect use and analyze personal information you provide in connection with your application including generating insights or inferences to assess job-related qualifications. This information is used for recruitment evaluation and compliance purposes in accordance with applicable law.

We take reasonable steps to evaluate and monitor our hiring tools and practices to promote fairness consistency and non-discrimination. Where required by applicable law - including in Ontario Quebec New York City Illinois and California - we conduct or rely on assessments such as bias audits honor rights related to automated decision-making and provide additional disclosures on request.

Depending on your location you may have certain rights with respect to your personal information and the use of automated processing including the right to request access to correction of or deletion of your information or to receive additional information about our data practices. We honor such rights where required by applicable law.

Additional information about our use of automated tools and applicant data is available here: AI in hiring at Hiive

For accommodation requests or questions about this notice contact

Required Experience:

IC