Client Solutions Associate

Client Solutions Associate (7 Openings)

Hybrid 3 Days Onsite San Francisco CA or New York City NY
Direct Hire / Permanent Placement

HireNow Staffing is actively recruiting seven seasoned highly skilled Client Solutions Associates on behalf of a valued client partner in the venture-backed B2B software startup sector. HireNow Staffing is acting as a direct placement partner for these Client Solutions Associate opportunities.

We are seeking high-energy client-minded professionals who thrive in fast-paced environments communicate exceptionally well and enjoy owning projects from start to finish. These hires will play a front-line role connecting clients with subject matter experts driving successful research outcomes and partnering cross-functionally to improve operations and product experience.

HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure clear progression and strong indicators of long-term potential.

Key Responsibilities

• Match clients with qualified subject matter experts based on research needs urgency and project objectives
• Manage projects end-to-end from intake through sourcing outreach scheduling and completion
• Build relationships with both clients and experts to ensure strong service levels and repeat engagement
• Conduct outreach using internal databases referrals and external sourcing channels
• Track project metrics response rates feedback and completion quality
• Maintain a high-performing expert network through proactive engagement and quality control
• Share customer feedback and frontline insights with Product Engineering and Operations teams
• Improve internal workflows and help refine scalable operating processes as the business grows
• Deliver a high-touch client experience while managing multiple priorities simultaneously

Required Qualifications (Highly Important)

• 04 years of professional experience; strong new graduates with leadership experience encouraged to apply
• Bachelors degree required
• Excellent written and verbal communication skills
• Strong customer service orientation with confidence in client-facing interactions
• High ownership mindset with ability to solve problems independently
• Resourceful competitive and motivated by performance goals
• Ability to thrive in startup pace environments with changing priorities
• Strong organization and multitasking skills
• Stable employment history with clear progression; candidates with jumpy resumes will not be considered

Preferred Qualifications (Strongly Valued)

• Prior startup experience
• Customer success account management recruiting hospitality consulting or client-facing backgrounds
• Demonstrated leadership in college through athletics clubs TA roles student government or entrepreneurial activity
• Strong curiosity across industries and professional functions
• Experience exceeding metrics quotas or service KPIs
• Scrappy self-starter mentality with strong follow-through
• Desire for rapid career progression into senior or management tracks

HireNow Disqualifiers

• Poor communication or weak client-facing presence
• Passive work style with limited ownership mentality
• Inability to multitask in fast-paced environments
• Frequent job changes without clear rationale or progression
• Low urgency or low accountability mindset

HireNow Checklist

HireNow Staffing is recruiting candidates who meet the following profile:

04 years professional experience or strong new graduate profile
Bachelors degree required
Strong communicator with client-first mindset
Competitive ambitious and motivated by performance incentives
Resourceful and able to solve problems quickly
Comfortable managing multiple projects simultaneously
Interested in startup growth environments
Able to work hybrid 3 days onsite in SF or NYC
Stable resume with strong indicators of commitment

Standout Candidates Include:

Former athletes or highly competitive candidates
Startup interns or early-career startup employees
Hospitality / customer success professionals with elite service mindset
College leaders with proven initiative and ownership

HireNow Package

• Base Salary: $72000
• Bonuses: Fully uncapped monthly bonus structure; top performers often add $2000$3000 monthly
• First-Year Earnings: Top performers can approach $100000 total compensation
• Promotion Path: High performers often promoted to Senior CSA within 6 months with $88000 base higher bonus structure
• Equity: Included
• Benefits: Fully covered medical dental vision; gym membership benefits; 15 PTO days holidays additional tenure PTO; annual company offsite
• Flexibility: 5 weeks fully remote annually hybrid schedule
• Work Location: Hybrid 3 days onsite in San Francisco CA or New York City NY
• Employment Type: Full-Time / Direct Hire
• Visa Sponsorship: Available

HireNow Staffing Disclaimer

All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview.