Critical Infrastructure Electrical Engineer, Field Engineering

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazons vision is to be the worlds most customer-centric company and this role is key to that vision. As an Amazon Critical Infrastructure Engineer you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:

* Possess strong engineering judgement and are able to provide recommendations despite uncertainty

* Are organized and have the ability to set priorities and meet deadlines and budget

* Possess leadership and problem-solving skills

* Have the ability to develop solutions and execute plans on complex projects

* Possess excellent communication and writing skills attention to detail maintain high quality standards.

* Are detail and data oriented

* Have experience managing engineering projects and consultants.

* Build trust and relationships with different stakeholders (e.g. Operations Commissioning Construction and Design)

* Are adaptable and inclined to get into the field to see things up close

Key job responsibilities
As an Amazon Critical Infrastructure Engineer you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed and will use your subject matter expertise and engage with diverse teams to:

* Troubleshoot conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.

* Directly support operational issues with ad-hoc training complex operating procedure reviews including critical equipment and event support.

* Own the conceptual design for existing data center upgrades and design-solutions which add capacity improve availability and increase efficiency.

* Interface with internal data center design engineering team server hardware team environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.

* Work on concurrent projects sometimes in multiple geographical regions.

* Initiate and lead engineering audits including on-site visits within Amazons owned or colo data centers. Produce reports outlining risks with recommended mitigations and remediation

* Act as resident engineer during new construction projects. Support construction commissioning and turnover.

A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- Knowledge of Microsoft Office including Outlook Word and Excel
- Experience with the design construction operation or maintenance of mission critical facilities especially data centers
- Speak write and read fluently in Japanese
- Experience in English-language communication skills both written and verbal
- Knowledge of critical data center mechanical and electrical equipment

- Knowledge of commercial or industrial power systems or mechanical systems
- Experience carrying design concepts through exploration development and into deployment or mass production
- Experience using a variety of web-based and other software tools for calculation and data processing
- Bachelors degree in Electrical Engineering or experience working in electrical engineering field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.