[US-DC] Senior Manager, Operations

Senior Manager Operations

SHIFT: Sunday-Wednesday-7PM-530AM

We are looking to add a Senior Operations Manager to our team! As Senior Operations
Manager you will take a hands-on approach and deliver strategic operational leadership across
all aspects of production and fulfillment. We are searching for a visionary leader who is excited to
build something awesome and share it with the world!

You will...

Provide cross-functional leadership from the front lines and immerse yourself in the
trenches to optimize productivity promote growth encourage innovation ideas and
create an excellent culture
Map out drive and continuously improve the day-to-day operations in a hyper-growth
environment effectively engaging motivating and directing the team to ensure on-time
and accurate delivery of customer orders
Manage dynamic and cross functional teams to better assess the daily operations of
Production Planning and Fulfillment teams while continuously driving and delivering
results against established company criteria and key performance indicators
Ensure adherence to OSHA GMP SQF food safety and facility compliance while
meeting operational goals and continuously improving production.
Insure continuous improvement to safety quality cost and delivery while growing and
expanding capabilities within the warehouse
Drive a customer-focused environment committed to delivering the highest quality
product to our customers
Analyze shift performance to identify operational opportunities trends and potential
cost-saving improvements
Conduct presentations and formal training programs to enhance team communication and
employee engagement
Continually coach teach and develop team optics to increase core knowledge to create
better quality standards
Be a change agent and champion a culture dedicated to driving continuous improvement
when it comes to Safety Quality Cost and Delivery while growing and expanding
capabilities that meet warehouse mandatory requirements

You are...

Bold: youre adventurous outgoing and optimistic; youre confident making decisions
and taking calculated risks
Entrepreneurial Spirit: you have vision passion and imagination; you are not afraid to ask
what if and constantly challenge the status quo
Versatile: you roll with the punches and dont get overwhelmed easily; you enjoy
grinding away at issues and have a knack for delivering results in hyper-growth
constantly changing environments
Analytical: data is your friend; you're able to translate numbers into action and pave the
way for efficiency
Team-oriented: you have a track record of leading cross-functional teams and cultivating
collaborative partnerships at all levels and departments of an organization

Strategic: you recognize and resolve situations that are ambiguous or challenging and use
logic to identify alternatives evaluate and present approaches to solve complex
problems while thinking in terms of contingency plans
Customer-focused: slightly obsessive-compulsive when it comes to customer experience
and strive to deliver a product that is second to none

At a minimum you have...

Bachelors degree or 5 years managing fulfillment & production operations in food
beverage or perishables manufacturing or distribution
Proven success managing teams of 200 employees in a hyper-growth organization - our
culture is a critical part of our success and you need to help drive it
Comprehensive background in Production Shipping Receiving and Warehousing
Inventory control management with background in building/improving warehouse
management or inventory tracking systems (WMS implementation a plus)
Demonstrated ability to develop policies and procedures that help mitigate inventory
discrepancies
Effective project management skills well-versed in Lean Manufacturing/Continuous
Improvement (Six Sigma APICS Kaizen certification preferred)
Bilingual in Spanish/English strongly preferred
Efficient Microsoft Office (Excel Word Power Point) and Google app (Gmail drive
sheets etc.)
Ability to work weekends nights and holidays

Youll get

• Competitive salary 401k with company match that vests immediately upon participation and company equity plan based on role
• Generous PTO including sabbatical and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC women veterans parents and LGBTQ
• Inclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.