The Technology Architect will act as a subject matter expert in Mainframe Performance and Capacity Management supporting both operational stability (KTLO) and project initiatives including post-migration activities and disaster recovery implementations.
Key Responsibilities
1. Performance & Capacity Management
- Provide operational support for day-to-day mainframe performance and capacity activities.
- Analyze resource utilization and capacity data across mainframe systems (IMS/DB2). Develop and maintain capacity plans including forecasting and optimization.
- Conduct workload analysis and provide recommendations for infrastructure efficiency.
- Support vendor billing reconciliation and respond to application team inquiries.
- Perform impact analysis for project-related workload changes.
2. Incident & Problem Management
- Analyze incidents identify root causes and implement preventive measures.
- Use IBM and ISV tools for incident tracking and resolution.
- Maintain system health and proactively prevent issues.
- Ensure timely ticket resolution and stakeholder communication.
- Participate in on-call/standby support as required.
- Adhere to SLA requirements and operational procedures (MOPs).
3. Disaster Recovery & Infrastructure
- Support installation of mainframe DR hardware at co-location sites.
- Participate in disaster recovery exercises and ensure system readiness.
- Monitor systems to maintain high availability and resilience.
4. Hardware & Platform Management
- Plan configure and support installation of new mainframe hardware.
- Contribute to mainframe refresh and upgrade initiatives.
5. Migration & Decommissioning
- Support migration of mainframe software and networking components.
- Assist with decommissioning of legacy systems and applications.
6. Collaboration & Stakeholder Engagement
- Work closely with IT Operations Infrastructure Application Development and Production Support teams.
- Engage with hardware/software vendors to design and implement solutions.
- Communicate effectively through documentation presentations and stakeholder updates.
Mandatory Skills & Experience
- Minimum 7 years of experience in Mainframe Performance & Capacity Management.
- Strong experience with:
- Capacity management tools (MICS RMF and other ISV tools)
- SMF data analysis
- CPU capacity planning upgrades and what-if modeling
- Mainframe billing reconciliation (ISV workloads)
- Workload estimation using MIPS/MSUs in multi-partition environments
- zIIP utilization
- SAS programming
- Deep understanding of:
- IBM Mainframe CPU concepts (CBUs CoD)
- Performance monitoring and reporting tools
- Proven ability to identify CPU cost optimization opportunities.
Additional Notes
- Must adhere to SLA metrics and operational standards
- Strong analytical problem-solving and communication skills required
- Ability to work onsite and collaborate across multiple teams
The Technology Architect will act as a subject matter expert in Mainframe Performance and Capacity Management supporting both operational stability (KTLO) and project initiatives including post-migration activities and disaster recovery implementations. Key Responsibilities 1. Performance & Capacity...
The Technology Architect will act as a subject matter expert in Mainframe Performance and Capacity Management supporting both operational stability (KTLO) and project initiatives including post-migration activities and disaster recovery implementations.
Key Responsibilities
1. Performance & Capacity Management
- Provide operational support for day-to-day mainframe performance and capacity activities.
- Analyze resource utilization and capacity data across mainframe systems (IMS/DB2). Develop and maintain capacity plans including forecasting and optimization.
- Conduct workload analysis and provide recommendations for infrastructure efficiency.
- Support vendor billing reconciliation and respond to application team inquiries.
- Perform impact analysis for project-related workload changes.
2. Incident & Problem Management
- Analyze incidents identify root causes and implement preventive measures.
- Use IBM and ISV tools for incident tracking and resolution.
- Maintain system health and proactively prevent issues.
- Ensure timely ticket resolution and stakeholder communication.
- Participate in on-call/standby support as required.
- Adhere to SLA requirements and operational procedures (MOPs).
3. Disaster Recovery & Infrastructure
- Support installation of mainframe DR hardware at co-location sites.
- Participate in disaster recovery exercises and ensure system readiness.
- Monitor systems to maintain high availability and resilience.
4. Hardware & Platform Management
- Plan configure and support installation of new mainframe hardware.
- Contribute to mainframe refresh and upgrade initiatives.
5. Migration & Decommissioning
- Support migration of mainframe software and networking components.
- Assist with decommissioning of legacy systems and applications.
6. Collaboration & Stakeholder Engagement
- Work closely with IT Operations Infrastructure Application Development and Production Support teams.
- Engage with hardware/software vendors to design and implement solutions.
- Communicate effectively through documentation presentations and stakeholder updates.
Mandatory Skills & Experience
- Minimum 7 years of experience in Mainframe Performance & Capacity Management.
- Strong experience with:
- Capacity management tools (MICS RMF and other ISV tools)
- SMF data analysis
- CPU capacity planning upgrades and what-if modeling
- Mainframe billing reconciliation (ISV workloads)
- Workload estimation using MIPS/MSUs in multi-partition environments
- zIIP utilization
- SAS programming
- Deep understanding of:
- IBM Mainframe CPU concepts (CBUs CoD)
- Performance monitoring and reporting tools
- Proven ability to identify CPU cost optimization opportunities.
Additional Notes
- Must adhere to SLA metrics and operational standards
- Strong analytical problem-solving and communication skills required
- Ability to work onsite and collaborate across multiple teams
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