Amazon Connect Developer

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

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Amazon Connect Developer

Location: San Antonio TX(Hybrid)

Long Term

Overview:
Looking for an Amazon Connect Developer to build and support cloud contact center solutions using Amazon Connect and AWS services.

Responsibilities:

Develop and maintain Amazon Connect contact flows IVR queues and routing
Build AWS Lambda integrations (
Integrate Amazon Connect with CRM and third party systems
Use Amazon Lex Polly and Transcribe for voice/chat solutions
Troubleshoot production issues and optimize call flows

Requirements:

4 years of Amazon Connect experience
Strong AWS Lambda and API integration skills
Knowledge of contact center concepts (IVR ACD CTI)
Experience with AWS services (S3 DynamoDB CloudWatch IAM)

Nice to Have:

AWS certification
Salesforce or Service Cloud Voice integration experienc

a text-decoration: none; color: #464feb; tr th tr td border: 1px solid #e6e6e6; tr th background-color: #f5f5f5; Amazon Connect Developer Location: San Antonio TX(Hybrid) Long Term Overview: Looking for an Amazon Connect Developer to build and support cloud contact center solution...