Call center agents

Augusta, ME - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Call Center Representative

Location: Augusta GA

About the Role
We are looking for a friendly and professional Call Center Representative to join our this role you will be the first point of contact for our customers helping them with questions concerns or requests.

Key Responsibilities

Answer incoming calls and emails promptly and politely.
Listen to customer needs and provide accurate information or solutions.
Resolve complaints or escalate complex issues to the right department.
Log all customer interactions in our system (CRM).
Meet daily/weekly targets for call handling and customer satisfaction.

What Were Looking For

High school diploma or equivalent.
Strong verbal and written communication skills.
Basic computer skills
Ability to stay calm and patient under pressure.
Previous customer service experience is a plus but not required.

Job Title: Call Center Representative Location: Augusta GA About the Role We are looking for a friendly and professional Call Center Representative to join our this role you will be the first point of contact for our customers helping them with questions concerns or requests. Key Responsibilitie...