Program Manager

Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.

As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.

With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at

Pavion and our family of companies are seeking a talented and motivated Program Manager to join our security business unit.

Primary Responsibilities:

• Client & Program Oversight
  • Act as the primary point of contact for hyperscale data center client
  • Manage multi-site / multi-region programs ensuring consistency across all facilities.
  • Align program delivery with client standards compliance needs and SLAs.
• Program Governance
  • Develop and enforce standardized processes for design installation commissioning and service across sites.
  • Track and report on KPIs: budget adherence on-time delivery quality metrics and safety.
  • Manage risk registers escalation paths and mitigation strategies.
• Project Coordination & Resource Management
  • Ensure proper staffing ratios (PMs engineers technicians) across regions.
  • Coordinate with supply chain to prevent material delays and ensure vendor accountability.
• Cross-Functional Leadership
  • Coordinate with Account Executives Project Managers engineers and technicians to deliver integrated security solutions.
  • Facilitate communication across teams to ensure seamless project execution.
  • Lead project review meetings providing status updates and action plans.
• Financial Management
  • Own program-level P&L revenue forecasts and margin targets.
  • Manage change orders billing milestones and cash flow tracking.
  • Identify growth opportunities within the existing client footprint.
• Compliance & Standards
  • Ensure solutions meet security safety and regulatory requirements (UL NFPA PCI HIPAA ISO SOC 2 etc.).
  • Maintain alignment with data center client security standards (perimeter access control video surveillance monitoring).
  • Oversee test & inspect programs to ensure life-safety compliance.
• Stakeholder & Relationship Management
  • Serve as the strategic partner to client stakeholders (security directors DC operations real estate construction managers).
  • Align integrator resources with client roadmaps (buildouts expansions retrofits).
  • Support quarterly business reviews (QBRs) with performance reporting and strategic recommendations.
• Continuous Improvement
  • Drive lessons learned across projects to enhance efficiency.
  • Leverage technology platforms (BIM PMO tools service ticketing systems) for consistency and transparency.
  • Champion standardization of designs product sets and deployment models across regions

Basic Qualifications:

• High school diploma
• 2 years experience within this space. Strong knowledge of Data centers and AI
• Ability to lead local and remote teams
• Effective Communication with both local and remote teams through regular meetings emails and project management tools
• Use of Collaboration Tools: Leverage tools like Microsoft Teams Zoom or Trello to facilitate communication and information sharing among teams
• Strong team builder

Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Required Experience:

Manager