Delivery & Professional Services Director UK&I

Do you want a job with a purpose

And do you want to make healthcare safer better and more reliable

Join our Team!

Join us as our Delivery & Professional Services Director at Dedalus one of the Worlds leading healthcare technology companies working remotely in the United Kingdom to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What youll achieve

As the Delivery & Professional Services Director you will be responsible for the successful delivery and implementation of Dedalus solutions across the UK and Ireland ensuring high-quality professional services strong customer relationships and sustainable operational performance.

The role provides strategic and operational leadership for all delivery functions including implementation project management consultancy and service transition. The Director ensures that customer deployments are delivered on time within budget aligned with revenue forecasts and to the expected quality standards supporting the broader strategic objectives of Dedalus in the region whilst making a profound impact throughout the healthcare sector.

You will:

• Ensure successful implementation of Dedalus solutions for healthcare providers including NHS organisations and private healthcare systems.

• Drive a culture of accountability quality and continuous improvement across delivery teams.

• Provide executive oversight for major strategic programmes and complex implementations.

• Build and develop a high-performing services organisation aligned with Dedalus values.

• Build trusted relationships with executive stakeholders within NHS trusts HSE/Health Boards and healthcare systems.

• Ensure effective forecasting budgeting and financial control across delivery activities.

• Identify opportunities to improve services offerings delivery models and operational processes.

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Heres what youll need to succeed:

Essential Requirements

• Significant experience leading professional services or delivery organisations within Healthcare Technology or Enterprise Software.

• Proven track record delivering complex digital transformation programmes.

• Experience working with NHS/HSE organisations or healthcare systems.

• Strong leadership experience managing large multidisciplinary delivery teams.

• Demonstrated capability in programme governance risk management and stakeholder engagement.

• Commercial awareness including services revenue and margin management.

• Ability to influence and engage with Group peers and functions where there is no direct control/responsibility.

Desirable Requirements

• Experience delivering large scale Electronic Health Record (EHR) or other complex hospital information and diagnostic systems.

• Experience working within large international technology organisations.

• Familiarity with healthcare interoperability digital transformation and data platforms.

We are Dedalus come join us

Dedalus is committed to providing an engaging rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Groups activities and the ultimate beneficiary. For this reason we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 8th May 2026

At Dedalus innovation starts with inclusion. As a company driven by our Core Values we know diversity and inclusion are key enablers for us to succeed and grow. Our international footprint connects people from across the globe and we are committed to celebrating diverse backgrounds skills experiences and creating an environment that reflects the many communities we reach. Pursuing Diversity and Inclusion is one of our Core Values and a part of our Dedalus DNA which drives us to build a respectful diverse and inclusive environment by recognising the unique needs perspectives and potential of all members of our community. Dedalus is proud to promote diversity inclusion equity and equality and is committed to creating a safe and inclusive culture where we celebrate diversity in all forms and empower everyone to be the best they can be.

Our diversity & inclusion commitment Dedalus Global

Life Flows Through Our Software

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