Wholesale Payments RFP Content Manager

Truist Bank

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profile Job Location:

Charlotte, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 8 days ago
Vacancies: 1 Vacancy

Job Summary

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for maintaining the content library used to complete requests for proposal (RFPs) that help Wholesale Payments win new and retain existing business.

The content manager uses proposal software to perform the following duties:
Lead the continual review processes for all content housed in the library. The cadence may be quarterly annual or bi-annual depending on the content.
Enhance current content by adding graphics editing for consistency and making sure all responses follow Truist brand guidelines.
Develop new (reviewed and approved) RFP content.
Add new responses gathered from current RFPs.
Monitor internal communications to ensure RFP content remains current
Manage all aspects of the proposal software including templates export themes library content reviews and other ad hoc requirements

Essential Duties and Responsibilities

the content engine. Lead end to end development governance and continuous improvement of the Wholesale Payments RFP/RFI content lifecyclefrom creation and approval through indexing sourcing and reusesupporting high volume deadline driven responses.

all aspects of the proposal software. Manage the library project build tool templates export themes review process job aid and training for end users.

with impact. Proactively draft and edit clear compelling client focused content that translates complex Wholesale Payments capabilities into persuasive value propositionswhile maintaining technical accuracy brand voice and compliance integrity.

projects like a pro. Plan prioritize and manage multiple concurrent deliverables in a fast moving environment balancing urgency quality and stakeholder expectations to consistently meet tight deadlines.

content for usability and reuse. Shape content structure formatting and presentation to improve readability consistency and speed to responseleveraging approved templates styles and visual standards. Organize and update exhibit library with guidance for users.

the relationship hub. Build trusted partnerships across Wholesale Payments channels deal teams SMEs Legal Compliance Commercialization Productusing strong personal savvy to influence align and move work forward.

insight into action. Manage the response content database and reporting analyzing usage trends gaps and performance to drive smarter content strategy and continuous improvement.

content current. Ensure all materials reflect the latest Truist and Wholesale Payments products services policies and positioningupdating quickly as business needs evolve.

the team. Serve as a content expert and mentor to RFP teammates by providing editorial guidance peer review and hands on support to raise overall response quality.

10. Support growth initiatives. Maintain key client and market data for RFPs and sales enablement materials; support research tied to Wholesale Payments opportunities within the firms footprint.

11. Invest in mastery. Actively participate in professional development team forums and strategic initiatives to strengthen writing craft payments expertise and organizational effectiveness.

finalist decks. Work with deal teams to help develop and finalize decks that continue messaging from RFPs that advance to the next stage.

Qualifications

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in English journalism marketing or equivalent education and related work experience.

2. Two years of experience managing a content library and writing benefits-focused content.

3. Experience working collaboratively with a cross-departmental team and all levels of an organization.

4. Strong demonstrated experience developing compelling written and visual content.

5. Mastery of the English language grammar punctuation ability to craft benefits-focused content

6. Highly organized with exceptional attention to detail.

7. Ability to ask relevant questions understand stakeholder inputs synthesize and translate to develop an effective win strategy.

8. Proficiency with project management methodologies collaboration tools and proposal workflows.

Preferred Qualifications
1. Bachelors or masters degree in English journalism communications or a related field.

2. Knowledge of APMP standards.

years of project management or related experience working in a fast-paced deadline-driven environment.

4. Experience in treasury solutions commercial card merchant services or cash management.

5. Working knowledge of AP writing style and ability to write in Truist and Wholesale Payments channel voice.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work


Required Experience:

Manager

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have ...
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