Network Engineer II (Alabang)
Muntinlupa - Philippines
Job Summary
As a member of the Network Operations Center (NOC) within the IT INF NWS (Network and Security) organization you will be responsible for ensuring the operational excellence of the various network and security infrastructures utilized by the client. This role involves close collaboration with IT members across the global IT organization.
What will you do
- To provide technical network active second level troubleshooting of Network and Security Services (WAN WLAN LAN VLAN Special Networks Firewalls Internet Proxies Remote Access and Partner Connections) prepare incident reports escalate to relevant parties promptly and follow through the case incidents
- To provide operational support in the areas of Change and Incident Management run administer and optimize the global-wide Network infrastructure
- To carry out proactive management identifying trends and problem analysis making use of available network management tools
- Ensure that operational tickets and projects adhere to corporate security standards Computer Systems Validation & Compliance rules as well as internal working instructions and standard processes
What do you need to succeed
- 2-3 years hands on experience in troubleshooting and configuring network and security devices (WAN - CISCO LAN - CISCO WLAN - CISCO Internet Proxy - ZScaler VPN - Global Protect DHCP - Microsoft and Firewalls - Palo Alto)
- Strong understanding of routing protocols EIGRP and BGP MPLS QoS. Good level of knowledge and working experience in Internetworking IP routing protocols and troubleshooting MPLS/IP VPN.
- Strong understanding in LAN Cisco technologies Proxies (Z-Scaler) WIFI Cisco environment Firewall (PaloAlto) and VPN
- Either one of the following certifications: CCNA or CCNP; ACE or PCNSE. CCP-N is a plus
- Knowledge of ITIL processes and methodologies to deliver high quality support to meet customer needs
- Fluency in oral and written English. Chinese is a plus
- Feedback culture (to receive and give feedback internally and externally to the team)
- Ability to follow processes and to generate good documentation.
- Shift flexibility and schedule adherence are required for this position.
Required Experience:
IC
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more