Data Centre Technician

As a Data Centre Technician you will support the Hyperscale Facility Management team in the day-to-day operation of the data centre delivering high-quality electrical and mechanical maintenance while maintaining a strong focus on safety uptime and customer service.

Working within a 24/7 operational environment you will play a key role in ensuring all critical infrastructure systems are maintained to the highest standards and perform reliably.

What you will do:

• Assess and manage risks across OH&S security and critical facility systems ensuring operations remain within the approved NEXTDC risk profile
• Apply the NEXTDC Risk Management Framework to identify analyse and mitigate risks feeding insights back to Engineering to improve design and operations
• Ensure best-practice installation of customer infrastructure including power monitoring rack security and environmental controls
• Monitor and diagnose system performance via BMS and related platforms performing fault finding to minimise MTTR
• Support continuous improvement of data hall monitoring (temperature humidity alarms power) alongside Facility Management
• Follow all established frameworks policies and procedures for safe and compliant facility operations
• Promote and support training to ensure compliance with relevant OH&S legislation and operational standards
• Maintain strong working knowledge of critical systems to act as a technical point of reference
• Assist with customer equipment handling deliveries and assembly as required
• Produce operational reports with recommendations to improve performance and reliability
• Participate in team activities and ongoing professional development
• Engage in regular development discussions aligned with company competency frameworks
• Participate in a rotating on-call roster to support 24/7 operations
• Support additional tasks as directed by the Facility or Services Manager

What will you need:

• Strong customer service and interpersonal skills with the ability to manage stakeholder expectations
• Clear written and verbal communication with the ability to explain technical concepts effectively
• Strong planning organisational and problem-solving skills
• Solid understanding of data centre operations including rack management IT installations cooling and power systems
• Good knowledge of structured cabling cable management and quality standards
• Willingness to build expertise in high-density power and advanced cooling technologies
• Proficient in Microsoft Office with exposure to BMS and other service platforms desirable
• Relevant electrical or telecommunications qualifications (desirable)
• Working knowledge of ITIL principles

Qualifications :

• 35 years experience in a similar role within a data centre or colocation environment (supporting 2.5MW critical IT load in a Tier III or equivalent facility)
• NV1 Security Clearance (or ability to obtain and maintain)
• Recognised qualifications and hands-on experience in Electrical and/or Telecommunications disciplines
• Certificate III in Telecommunications (or equivalent)
• Proven ability to mentor and support the development of junior team members

Additional Information :

• Opportunity to be a vital part of NEXTDC
• Inclusive diverse and values-driven working culture
• Great opportunities to progress within our company (grow as we grow)
• Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move. 

Remote Work :

No

Employment Type :

Full-time