Business Development Coordinator (B2C)

*** Prerequisite *** 

Eligible candidates must be current residents of Qatar and hold a valid Qatar ID. International applications will not be considered for this role. 

The Business Development Coordinator (B2C) plays a key role in supporting recruitment and enrollment activities for HEC Paris degree programs. This position is responsible for lead management ensuring high-quality data reporting and delivering actionable insights through analysis and reporting. The role contributes directly to enhancing sales performance and improving the overall candidate journey.

Qualifications :

• Support outreach activities (calls and emails) focusing on lead qualification nurturing and reactivation based on data insights and recruitment priorities
• Act as the central coordination point for lead data ensuring alignment across Marketing Recruitment and Program teams
• Manage incoming leads across all channels ensuring timely responses accurate data capture tagging segmentation and high engagement standards
• Monitoring daily lead flows ensuring prompt assignment and consistent follow-up by Recruitment Managers
• Consolidate clean and structure data from multiple sources to enable accurate reporting and analysis
• Maintain and enhance dashboards and reporting tools to provide real-time visibility on pipeline health lead status and conversion performance
• Conduct in-depth analyses of lead behavior conversion trends and campaign effectiveness generating actionable recommendations
• Monitor marketing campaign performance and highlight optimization opportunities
• Ensure data governance and compliance maintaining accuracy confidentiality and proper documentation
• Coordinate with the front office to manage incoming calls and walk-in prospects ensuring a seamless candidate experience
• Liaise with the Finance department to track and monitor scholarship and grant budgets
• Maintain up-to-date knowledge of all degree programs to effectively support candidate engagement
• Ensure timely and professional responses to all incoming inquiries across platforms

Qualifications

• Bachelors degree in business or related field
• 5 years of work experience in sales or business development
• Advanced level in MS Pack Office (Word PowerPoint Excel)
• Experience with CRM systems ideally Salesforce
• Proficient in database management and strong analytical skills
• Excellent verbal and written communication skills in English and Arabic; proficiency in French is an advantage
• Attention to detail and commitment to delivering high-quality results
• Strong organizational and time management skills capable of handling multiple tasks and projects simultaneously while prioritizing stakeholder needs
• Ability to work effectively across teams and departments
• Proven problem-solving capacity with the ability to anticipate challenges proactively identify potential issues and develop effective solutions
• Demonstrated ability to handle confidential information with discretion and professionalism
• Flexibility to adapt working hours to business needs   

Additional Information :

Prerequisite

Eligible candidates must be current residents of Qatar and hold a valid Qatar ID. International applications will not be considered for this role. 

Disclaimer 

This job description is only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties. The responsibilities tasks and duties of the jobholder might differ from those outlined in this job description and other duties as assigned may be part of the job.

Employment Eligibility

If selected for a job at HEC Paris in Qatar you will have to provide:

1. An original or a true copy of your Police Clearance Certificate (PCC) of your country of nationality attested by the Qatar Ministry of Foreign Affairs*; and
2. A true copy of your highest Educational Certificate attested by the Qatar Ministry of Foreign Affairs**.

*Candidates born in Qatar are exempt from providing an attested PCC. **Candidates who graduated from a university in Qatar are exempt from getting their Educational Certificate attested.

Getting your personal documents attested is a lengthy process. We encourage you to get your documents attested early in the recruitment process to reduce administrative delays upon hire. 

Remote Work :

No

Employment Type :

Full-time