Role Overview

Key Responsibilities

Strategic Advisory & Practice Leadership

• Serve as the primary physical security architecture advisor to the clients security leadership functioning as a day-to-day strategic and technical partner across all branch security technology initiatives.
• Develop and maintain a comprehensive physical security technology roadmap aligned with the clients enterprise security strategy regulatory obligations and branch expansion or consolidation plans.
• Lead practice-level activities including standards development reference architecture creation technology evaluation and vendor assessment for physical security platforms and components.
• Provide executive-level briefings technical recommendations and decision-support documentation to senior client stakeholders including CISO and corporate security leadership.

Branch Security Technology Architecture

• Architect design and provide technical oversight for branch surveillance systems including IP and analog camera systems Digital Video Recorders (DVR) and Mobile Video Recorders (MVR).
• Define standards for camera placement coverage mapping resolution requirements retention policies and recording schedules across diverse branch typologies (full-service drive-through in-store and standalone).
• Evaluate recommend and architect Video Management System (VMS) platforms ensuring interoperability with existing enterprise security operations center (SOC) workflows and incident management processes.
• Provide technical direction on emerging branch security technologies including video analytics AI-driven threat detection access control integration and cloud-based surveillance platforms.

Layer 1 Physical Network Infrastructure

• Provide expert-level guidance on Layer 1 wiring infrastructure supporting physical security networks including specification design and modification of coaxial cable runs (RG-59 RG-6 and Siamese configurations).
• Define and enforce standards for proper electrical grounding and bonding of physical security systems in compliance with NEC TIA/EIA and client-specific requirements.
• Spec review and approve cable pathway designs termination standards and signal integrity requirements for both new branch buildouts and retrofit/upgrade projects.
• Collaborate with low-voltage contractors general contractors and client facilities teams to ensure Layer 1 installations meet architectural specifications and pass quality assurance inspections.
• Troubleshoot and resolve signal degradation grounding faults and cable plant issues impacting surveillance system performance.
• Provide supplemental Layer 2/Layer 3 network support for physical security systems as needed including familiarity with VLANs Power over Ethernet (PoE) and TCP/IP fundamentals as they relate to IP-based surveillance infrastructure.

Team Leadership & Talent Development

• Manage develop and mentor a team of field service technicians engineers and supervisors supporting physical security operations across the clients branch environment.
• Conduct performance reviews establish individual development plans and deliver ongoing training programs to ensure technical staff maintain required certifications and competencies.
• Lead recruiting hiring and onboarding efforts for technical staff as the practice scales to meet evolving client demand.
• Foster a culture of accountability continuous improvement and technical excellence within the physical security practice.

Operational Support

• May periodically oversee day-to-day operational activities including troubleshooting maintenance coordination and repair workflows for physical security systems as business needs require.
• May support dispatching and scheduling of service technicians from time to time particularly during peak deployment periods system upgrades or incident response scenarios.
• Ensure compliance with company safety standards and established service procedures when engaged in operational oversight activities.

Client Escalation & Relationship Management

• Serve as the primary escalation point for physical securityrelated service issues ensuring timely resolution and clear communication with client stakeholders.
• Monitor and ensure adherence to service level agreements (SLAs) specific to physical security system uptime maintenance response and incident resolution.
• Maintain strong trust-based relationships with key client contacts across corporate security facilities and branch operations leadership.

Engagement Delivery & Collaboration

• Coordinate with internal teams including account leadership project management engineering and supply chain to ensure seamless delivery of physical security solutions.
• Produce and maintain detailed technical documentation including as-built diagrams system architecture drawings bill of materials and standards guides.
• Participate in site surveys branch assessments and periodic on-site reviews as part of the travel expectation (up to 20%).

Qualifications

Required

• Minimum of 10 years of progressive experience in physical security technology architecture design and implementation within large-scale enterprise environments.
• Demonstrated experience with enterprise surveillance systems including IP and analog cameras DVR NVR and MVR technologies.
• Hands-on expertise with Layer 1 wiring for physical security networks including coaxial cable specification (RG-59 RG-6 Siamese) termination testing and modification of cable runs.
• Strong working knowledge of proper electrical grounding and bonding practices for security infrastructure per NEC and TIA/EIA standards.
• Experience with Video Management System (VMS) and integrated security platforms such as Genetec Milestone Avigilon Honeywell LenelS2 or Bosch.
• Hands-on experience with access control systems intrusion detection systems and alarm monitoring platforms within enterprise environments.
• Demonstrated ability to serve as a trusted advisor to senior client stakeholders in a consulting or staff augmentation capacity.
• Bachelors degree in business electronics engineering or a related field or equivalent professional experience.
• Must be a United States citizen currently residing on U.S. soil.
• Ability to travel up to 20% domestically.

Preferred

• Experience in the financial services or consumer banking industry with specific knowledge of branch security requirements regulatory considerations and compliance frameworks (e.g. FFIEC OCC guidance).
• Professional certifications such as PSP (Physical Security Professional) CPP (Certified Protection Professional) BICSI RCDD or equivalent industry credentials.
• Experience with structured cabling design and low-voltage systems beyond coaxial including Cat6/6A for IP-based surveillance convergence.
• Prior practice leadership or team lead experience in a professional services consulting or managed services context.
• Knowledge of cloud-based and hybrid surveillance architectures edge computing for video analytics and bandwidth optimization strategies for distributed branch environments.

Work Environment & Requirements

• This position is fully remote open to candidates located anywhere within the United States.
• Candidate must be a U.S. citizen physically located on U.S. soil at all times during employment.
• Travel of up to 20% is expected primarily for client site visits branch assessments and periodic in-person stakeholder engagements.
• Standard working hours with flexibility to accommodate client time zones and periodic after-hours coordination as needed.