Commercial Analysis Manager

Key Responsibilities:

Veeva CRM Administration:

• Manage Veeva CRM processes and workflows.

• Managing CRM master data and related privacy processes

• Ensure accuracy data quality and compliance within the Veeva system.

Segmentation & Targeting (S&T):

• Provide technical support for CRM-related segmentation and targeting activities.

• Oversee segmentation and targeting processes to optimize business workflows.

• Administer cycle plans in Veeva Vault and handle ad-hoc changes as needed.

• Manage and maintain the Territory Feedback Tool to gather insights and improve targeting.

User Support & Issue Resolution:

• Resolve user-reported issues for customer-facing teams.

• Assist marketing and medical departments with CRM-related and D&A processes and tasks.

• Leading & Supporting Data & Analytics Business Projects
• Power BI Reports creation and maintenance as a result of arising business needs

Collaboration & Optimization:

• Collaborate with Business Owners to refine workflows and enhance efficiency.

• Provide insights and recommendations to improve segmentation targeting and CRM utilization.

Strategic Account Management System Admin

• SAM Veeva module management and end-users support

Learning Opportunities:

• Veeva Expertise: Gain in-depth knowledge of Veeva CRM and Veeva Vault systems their administration and customization.

• S&T Mastery: Learn advanced segmentation and targeting techniques and understand how data-driven strategies support business goals.

• Cross-Functional Collaboration: Build relationships across marketing medical and customer-facing teams gaining exposure to diverse business functions.

• Process Optimization: Develop skills in workflow improvement data accuracy and compliance management.

• Innovation & Problem-Solving: Enhance your ability to resolve complex technical issues and deliver impactful solutions.

Qualifications:

• Strong technical skills in segmentation targeting and data management.

• Excellent problem-solving abilities and attention to detail.

• Ability to work collaboratively across teams and departments.

• Familiarity with compliance requirements within a CRM system is a plus.

Short Summary of areas in scope:

Managing Veeva CRM R&F S&T with Business Owners Power BI Raports creation and maintenance Country KPIs analytical support Analytical ownership of Strategic Account Management Veeva Module.

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Why GSK

Uniting science technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.

People and patients around the world count on the medicines and vaccines we make so were committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients accountable for impact and doing the right thing is the foundation for how together we deliver for patients shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law.

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Manager