Workers' Compensation Team Manager (Self-Insurance)

Job Description:

The Workers Compensation Team Manager is responsible for overseeing the management of self-insured workers compensation claims. This role involves leading a team of claims administration staff case managers and specialists ensuring compliance with regulatory requirements and implementing best practices to optimise claims processing and outcomes.

What you willbedoing

• Team Leadership: Supervise mentor and develop the workers compensation team to enhance performance productivity and morale.
• Claims Management: Oversee the handling of workers compensation claims from inception to resolution ensuring timely and fair processing.
• Compliance: Ensure all claims are managed in accordance with applicable laws regulations and company policies.
• Workflow management: Analyse claims and call data to identify trends and develop strategies to improve the self-insurance program.
• Collaboration: Work closely with internal stakeholders (HR Legal Safety) and external partners (medical providers insurance brokers) to facilitate effective claims management.
• Training and Development: Provide training to team members on best practices regulatory changes and company policies related to workers compensation.
• Risk Management: Identify opportunities to reduce risk and improve workplace safety through data analysis and collaboration with customer safety teams.

The Skills you will bring

• Education: Bachelors degree in business administration Human Resources Risk Management or a related field desirable
• Experience: Minimum of 5 years of experience in workers compensation claims management with at least 2 years in a supervisory role.
• Knowledge: Strong understanding of workers compensation laws and regulations particularly in a self-insured context.
• Skills: Excellent leadership communication and analytical skills; proficiency in the Microsoft Office Suite.

Personal Attributes

• Strong decision-making and problem-solving abilities.
• Detail-oriented with a focus on quality and compliance.
• Ability to work collaboratively in a team-oriented environment.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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