IT Specialist

About Mindler

At Mindler our mission is to transform and democratize access to mental health care - making it available for everyone when they need it. We are on a bold journey to change lives for the better by breaking the stigma surrounding mental illness and empowering people across Europe with high-quality tech-enabled human-led mental healthcare.

Deeply rooted in human compassion and clinical excellence we combine evidence-based digital therapy with innovative technology - supporting clinicians to deliver and patients to receive the best possible mental healthcare. Today we are delivering healthcare in five European markets and scaling fast. We are dedicated to by making mental healthcare accessible to everyone changing peoples lives and society to the better - and were looking for great people who wants to grow with us.

The Role

We are looking for an IT Specialist who can both keep things running and drive real improvements across our IT environment. The role covers end-user devices for staff across four offices as well as remote employees in Sweden the Netherlands and the UK. The devices are both Macs managed through Jamf and Apple Business Manager and Windows machines through Microsoft Intune. Youll need to be based in Stockholm though no travel is expected.

Day to day this means a mix of business-as-usual support and project work. On the support side youll be the first point of contact when colleagues have IT problems setting up processes that scale as we grow rather than just handling issues one by one. On the project side theres meaningful work to be done: improving how we manage and secure our device fleet rationalising our vendor landscape and strengthening our compliance posture.

We are primarily a Google Workspace company but also run a Microsoft Intune and Entra configuration and one early project will be to analyse and make recommendations for how we manage that setup going forward. We dont expect you to arrive knowing everything the right combination of hands-on experience and a genuine drive to learn matters more than ticking every box.

As Mindlers first dedicated IT hire youll need to be a self-starter who is comfortable operating with autonomy. Youll have support from tech leadership but this is a role for someone who takes ownership rather than waiting to be told what to do next. We are a regulated medical company operating under GDPR and frameworks including ISO 27001 and Cyber Essentials so experience in similar environments is a definite advantage.

What youll be responsible for:

• Device management: Procure configure and manage laptops and mobile devices across our European markets. We run a Mac-first environment with Jamf and Apple Business Manager alongside Microsoft Intune for Windows devices.

• Google Workspace: Own our Workspace environment end to end: user lifecycle management shared drives groups organisational units and access policies. Keep it tidy secure and fit for a growing multi-market company.

• Access management: Manage user access across our third-party application landscape provisioning deprovisioning and keeping permissions aligned with the principle of least privilege.

• Office Network: Manage and maintain network infrastructure at our Stockholm office including Wi-Fi VLANs and guest access ensuring a reliable and secure working environment.

• IT Support: Be the first point of contact for IT issues across the organisation troubleshooting hardware software and access problems for colleagues in all markets. Youll set up the processes that make support scalable as we grow not just handle tickets one by one.

• Vendor Management: Own relationships with our IT vendors and negotiate contracts for hardware software and services. Youll evaluate suppliers manage renewals and push back when terms dont work for us.

• Compliance: Play an active role in our ISO 27001 and Cyber Essentials compliance work. This means owning IT controls supporting audits maintaining documentation and helping us continuously close gaps rather than scramble at audit time.

What were looking for

• At least 24 years of hands-on IT experience in a similar generalist role

• Solid experience managing macOS devices Jamf and ABM experience is a strong plus

• Solid experience managing Windows devices Intune experience is a strong plus

• Comfortable administering Google Workspace across user management security settings and organisational structure

• Familiar with SaaS access management and the discipline around joiner/mover/leaver processes

• Some exposure to ISO 27001 or Cyber Essentials you should know what a control looks like and why it matters

• Fluent in English; Swedish is a plus but not required

• Based in Stockholm

Why Join Us

• Be part of a mission that truly matters improving access to mental healthcare across Europe.

• Work with a senior low-ego tech team that values clarity craftsmanship and getting things done.

• Grow across a broad scope devices compliance vendor management access and support without being siloed into one area.

• Enjoy autonomy in a trust-based environment with a flexible setup and a Stockholm base.

Location

• Based in Stockholm; minimum 3 days in office.

We will be screening and interviewing on a rolling basis.

We look forward to hearing from you!

Mindler is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender gender identity or expression national origin religion or other beliefs disability sexual orientation or age.