Product Designer

Ready to revolutionize healthcare making it faster and more accessible than ever before

How we started:

Founded in 2013 by Dwayne DSouzaHeliosXwas built on a simple but powerful idea: healthcare should be easier to access faster to receive and centred around the individual. From day one weve grown without external funding; scaling profitably through technology disciplined execution and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

Weve earned the trust of millions of people worldwide through category-leading products and well-known brands including MedExpress Dermatica ZipHealth RocketRX and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products led by in-house medical teams researchers and pharmacists at the top of their fields.

In 2025 HeliosX treated more than 1.7 million patients globally and reached 781m in revenue representing 337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone contributing to an estimated 1300 fewer cardiac events. This is growth with measurable life-changing impact at scale.

Today we operate across four international markets with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies further validation of both our momentum and our ambition.

Where were going:

2026 is a step-change year. Our ambition is to reach 1.6bn in revenue expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years youll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale speed and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems teams and products that will define the next decade of digital healthcare and doing work that genuinely improves lives at global scale.

Theres never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

As a Mid-Weight Product Designer at HeliosX you will play a key role in designing intuitive accessible and effective digital healthcare experiences for customers across multiple markets.

This role is focused on delivering high-quality product design across features and medium-scope initiatives. You will work closely with Product Managers Engineers Researchers and other cross-functional partners to design and ship solutions that are user-centred commercially effective and technically feasible.

You will own design work from discovery through to delivery contribute to research and experimentation and help evolve the HeliosX design system. As an established member of the team you will deliver reliable high-quality work collaborate effectively across functions and support the growth of our design culture.

What youll be doing:

• Own the end-to-end design process for features and medium-scope product initiatives.
• Translate user needs business requirements and technical constraints into clear effective design solutions.
• Produce high-quality UX UI and prototypes that meet accessibility and usability standards.
• Work within and contribute to the HeliosX Design System to ensure consistency and scalability.
• Partner closely with Product Managers and Engineers to shape solutions and ensure feasibility.
• Contribute to discovery work usability testing and research synthesis.
• Use qualitative and quantitative insights to inform design decisions and iterate on existing features.
• Communicate design decisions clearly to stakeholders across product engineering and operations.
• Participate in planning reviews and product rituals.
• Contribute to design critiques documentation and knowledge sharing across the team.
• Support the onboarding of more junior designers where needed.

Who you are:

• 3 - 5 years of experience designing digital products in a product-led or cross-functional environment.
• Comfortable owning features or medium-scope product areas end-to-end.
• Strong understanding of UX principles interaction design and accessibility.
• Confident in creating wireframes user flows and prototypes using tools like Figma and other AI tools.
• Experience collaborating closely with Product Managers and Engineers.
• Able to define clear problem statements using research data and stakeholder input.
• Detail-oriented organised and delivery-focused.
• A clear communicator who can explain design decisions to different audiences.
• Comfortable working in fast-paced iterative environments.

Nice to have

• Experience in healthtech fintech e-commerce or other regulated or high-scale environments.
• Experience working across multiple markets or localised products.

Why work with us

At HeliosX we want to improve healthcare for everyone and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers scientists clinical researchers physicians pharmacists marketeers and customer care specialists committed to our mission - but we need more talented folks to join us if we want to achieve our global ambitions!

Aside from working with our all-star team here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday ( all the usual Bank Holidays)
• Private health insurance along with extra dental and eye care cover
• Employee Pension with Smart Pensions
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month as well as family discounts
• Home office allowance
• Access to a Headspace subscription discounted gym memberships and a learning and development budget

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