Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop consume content and interact with digital services. With a strong presence across e-commerce cloud computing digital streaming and artificial intelligence the company is known for its customer-centric approach innovation-driven culture and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses communities and economies worldwide.
Position: Project/Program Manager I
Location: Austin TX 78758
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Onsite/Remote
Note: Manager has requested to complete a writing prompt and submit along with the submission.
Job Description:
Role 1 Summary: Scrum Master and Technical Writer
- This role serves a dual function: acting as Scrum Master and Technical Writer for the Live in 45 toolkit and leading program management for various initiatives.
- The contractor will drive delivery velocity maintain clear product documentation and coordinate across multiple teams to support team goals.
- Serve as Scrum Master facilitating sprint planning standups retrospectives and backlog grooming across cross-functional teams.
- Own prioritization and management of the product backlog in partnership with technical and business stakeholders.
- Produce and maintain high-quality technical documentation user guides and release notes for the Live in 45 toolkit ensuring content is clear current and accessible to both internal teams and external partners.
- Lead program management for various initiatives across the organization for operational efficiency
- Own reporting and consolidation of program efforts to senior leadership including internal updates and narratives suitable for external blogs and Marketing use.
Role 2 Summary: Program coordinator
- Coordinate the end-to-end pipeline of partner engagements including pipeline review calls nomination reviews onsite enablement event coordination and status reporting across multiple systems and stakeholder groups.
- Own and drive the operational backlog including triaging prioritizing and resolving outstanding operational items to bring processes to a current and sustainable state.
- Audit refine and maintain internal knowledge resources (wikis content runbooks) to ensure accuracy consistency and usability for the broader team.
- Provide direct program coordination support to pillar leads managing cross-functional dependencies tracking deliverables and ensuring timely execution against milestones.
- Manage new operational processes and drive alignment across systems; consolidate ProServe Quick opportunity reporting so leadership has accurate and timely program visibility.
- Support reporting on progress toward key 2026 targets
Qualifications:
- 2 years of experience in program coordination operations or project management preferably in a technology or consulting environment.
- Strong organizational skills with the ability to manage multiple workstreams stakeholders and reporting cadences simultaneously.
- Experience with knowledge management content curation and process documentation.
- Proficiency in consolidating data across systems and producing clear executive-ready reports.
- Comfort working in a fast-paced ambiguous environment with shifting priorities.
- 1-2 years of consultancy
Top 3 Must Have Hard Skills:
- Backlog tool
- Operational Excellence in processes and flows
Nice to haves:
- Agile practician safe a
- Business process consultant
- CSM
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop consume content and interact with digital ser...
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop consume content and interact with digital services. With a strong presence across e-commerce cloud computing digital streaming and artificial intelligence the company is known for its customer-centric approach innovation-driven culture and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses communities and economies worldwide.
Position: Project/Program Manager I
Location: Austin TX 78758
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Onsite/Remote
Note: Manager has requested to complete a writing prompt and submit along with the submission.
Job Description:
Role 1 Summary: Scrum Master and Technical Writer
- This role serves a dual function: acting as Scrum Master and Technical Writer for the Live in 45 toolkit and leading program management for various initiatives.
- The contractor will drive delivery velocity maintain clear product documentation and coordinate across multiple teams to support team goals.
- Serve as Scrum Master facilitating sprint planning standups retrospectives and backlog grooming across cross-functional teams.
- Own prioritization and management of the product backlog in partnership with technical and business stakeholders.
- Produce and maintain high-quality technical documentation user guides and release notes for the Live in 45 toolkit ensuring content is clear current and accessible to both internal teams and external partners.
- Lead program management for various initiatives across the organization for operational efficiency
- Own reporting and consolidation of program efforts to senior leadership including internal updates and narratives suitable for external blogs and Marketing use.
Role 2 Summary: Program coordinator
- Coordinate the end-to-end pipeline of partner engagements including pipeline review calls nomination reviews onsite enablement event coordination and status reporting across multiple systems and stakeholder groups.
- Own and drive the operational backlog including triaging prioritizing and resolving outstanding operational items to bring processes to a current and sustainable state.
- Audit refine and maintain internal knowledge resources (wikis content runbooks) to ensure accuracy consistency and usability for the broader team.
- Provide direct program coordination support to pillar leads managing cross-functional dependencies tracking deliverables and ensuring timely execution against milestones.
- Manage new operational processes and drive alignment across systems; consolidate ProServe Quick opportunity reporting so leadership has accurate and timely program visibility.
- Support reporting on progress toward key 2026 targets
Qualifications:
- 2 years of experience in program coordination operations or project management preferably in a technology or consulting environment.
- Strong organizational skills with the ability to manage multiple workstreams stakeholders and reporting cadences simultaneously.
- Experience with knowledge management content curation and process documentation.
- Proficiency in consolidating data across systems and producing clear executive-ready reports.
- Comfort working in a fast-paced ambiguous environment with shifting priorities.
- 1-2 years of consultancy
Top 3 Must Have Hard Skills:
- Backlog tool
- Operational Excellence in processes and flows
Nice to haves:
- Agile practician safe a
- Business process consultant
- CSM
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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