Automotive Service Advisor Tulsa
Job Summary
Overview
Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at multiple Tulsa locations including South Pointe Chevrolet South Pointe Honda South Pointe CJDR and BMW of Tulsa.
In addition to competitive pay we offer our associates the following benefits:
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training provided equipment and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured self-paced and paid training opportunities leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
Group 1 Automotive a Fortune 250 company is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are aligned with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company visit . Apply today or reference a qualified friend.
*All applicants must pass pre-employment testing to include background checks MVR and drug testing to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders withaccuratecost and time estimates
- Communicate with technicians and parts team to guaranteetimelyservice completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge toassistwith service needs and warranty information
Qualifications
- Valid drivers license and acceptable driving record
- High school diploma or equivalent required; additional automotive training or certifications are a plus
- Prior experience as an Automotive Service Advisor Service Writer or in a customer-facing role within a dealership or automotive service environment preferred
- Strong knowledge of automotive maintenance repair processes and vehicle systems
- Excellent customer service and communication skills with the ability to explain technical information in a clear professional manner
- Proven ability to upsell recommended maintenance and repairs based on vehicle needs
- Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
- Proficiency with dealership management systems (such as CDK Reynolds & Reynolds or similar) and basic computer skills
Required Experience:
Unclear Seniority
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.