HVAC Services Service Manager Commercial

At ENFRA we blend a rich history with a forward-looking vision. With over 100 years of experience we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growthnot just for our business but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA stability innovation and growth are more than just valuesthey are the pillars of our continued success.

• Meet or exceed all financial expectations budgets and goals monitoring pricing and reviewing cost data with Business Unit Manager.
• Monitor and maintain cash position of business unit. Resolve dollar disputes between estimates and the companys actual cost.
• Build and sustain customer relationships to ensure complete customer satisfaction.
• Manage dispatch procedures and effective communications with field staff resources.
• Management of all field labor with the business unit including development of service teams and roles and responsibilities.
• Coordination with Business Unit Manager regarding: hiring and termination of all technicians conducting performance reviews recommending salary changes resolving personnel issues and the development of talent within the business unit.
• Initiate technician labor productivity improvements in partnership with the Field Supervisor(s) to ensure the quality of work to the companys standards and project requirements.
• Estimation of service repair and replacement projects.
• Promote and accountable for all aspects of Safety and Risk Management including ensuring proper oversight of the Notice to Proceed Signed Contracts Contract Change Orders Certificate of Insurance and Bonds.
• Assist Field Supervisor in regulating quality control on Service jobs.
• Ensure that employee morale and retention are kept at a high level.
• Maintain inventory and tool procurement for all service vehicles.
• Maintain continuing education program for Service field personnel.
• Perform Services orientation for new hires.
• Conduct project kick-off meetings to coordinate small jobs with Management.
• Coordinate subs and vendors as related to Service jobs.
• Assist in the development of software and technology tools (Estimation and hand-held devices).
• Participate in staff meetings with Business Unit Manager addressing management issues as well as training safety and productivity improvements.

Required Education Experience and Qualifications

• 5 years experience in the service business.
• Organized and self-motivated with the ability to lead a team of technicians.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Versed in the industry and the Companys competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.
• Working knowledge of Microsoft Word Excel and PowerPoint.

Preferred Education Experience and Qualifications

• Bachelors degree in a technical or business discipline.

Travel Requirements

• 20% of time will be spent traveling to job site/office location.

Physical/Work Environment Requirements

• Prolonged periods of sitting at a desk and working on a computer

ENFRA is proud to be an Equal Opportunity Employer of Minorities Women Protected Veterans and Individuals with Disabilities and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race creed color religion sex age sexual orientation gender identity national origin veteran status disability or any other classification protected by law.