Vendor Management Officer for NATO with security clearance

Would you like to join the leading international intergovernmental organization

The Vendor Management Officer is responsible for developing and managing service delivery contracts to support smart sourcing across a wide range of NIMSC projects and services. This role works closely with the NIMSC Outsourcing Officer Business Units and Resource Centres to implement Strategic Plans in line with Governance decisions. The officer gathers requirements creates supporting documentation coordinates with Acquisition (ACQ) and ensures the effective and optimized delivery of services from providers and other sourcing options.

Responsibilities:

The Vendor Management Officer will develop service delivery contracts to support the smart sourcing across the wide range of NIMSC projects and services. They will support the NIMSC Outsourcing Officer and work with the NIMSC Business Units & Resource Centres to support the implementation of Strategic Plans and in accordance with Governance decisions. This role gathers requirements creates supporting documentation coordinates vendor sources with Acquisition (ACQ) and ensures effective and optimized delivery and provisioning of Providers and other Sourcing options.

Organisational change management

Follows standard techniques to investigate and analyse the size nature and impact of changes to operational activities.

Contributes to the recommendations for change management plans and actions.

Supports implementation and engages with stakeholders under direction.

Supplier management

Collects supplier performance data and investigates problems.

Monitors and reports on supplier performance customer satisfaction adherence to security requirements and market intelligence.

Validates that suppliers performance is in accordance with contract terms.

Engages proactively and collaboratively with suppliers to resolve incidents problems or unsatisfactory performance.

Implements supplier management-related service improvement initiatives and programmes.

Contract management

Acts as a routine contact point between the organisation and suppliers concerning contract management.

Supports the collection of contract performance data.

Creates standard reports on contract performance.

Stakeholder relationship management

Deals with problems and issues managing resolutions corrective actions lessons learned and the collection and dissemination of relevant information.

Implements stakeholder engagement/communications plan.

Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management.

Helps develop and enhance customer and stakeholder relationships.

Product and Vendor Evaluation

Assists in selecting suitable products and vendors within the organization.

Analyzes and prioritizes products and vendors in the marketplace.

Follows the established processes and procedures for product and vendor evaluation.

Understands the software requirements by cooperating and consulting with architects and other IT professionals.

Follows stated requirements including local selection criteria and standards for product and vendor evaluation.

Vendor Management

Builds and maintains partnerships with multiple and/or large vendors.

Ensures the fulfillment of report and record-keeping requirements.

Evaluates issues and terminates vendor relationships as appropriate; works with legal departments.

Monitors supplier performance; works to resolve discrepancies between performance and agreements.

Develops quality standards and controls for vendor selection.

Facilitates supplier partnering arrangements that share risk and reward.

Essential Qualifications & Experience:

Education:

A minimum requirement of a Bachelors degree at a nationally recognised/certified University in a related discipline and 2 years directly relevant work experience;

Or exceptionally the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency that is at least 6 years extensive and progressive expertise in duties related to the function

Experience:

Experience in developing contracting vehicles to support dynamic sourcing delivery;

Experience developing Statements of Work Requests for Quote and Requests for Proposals

Experience with monitoring contractor performance and quality control processes;

Experience with managing contractor and vendor relationships;

Education Experience and Training (desirable):

Working knowledge and experience of NATO/NCIA procurement process and regulations.

Prior experience of working in an international environment comprising both military and civilian elements;

Knowledge of NATO responsibilities and organization including Allied Command Operations (ACO) and Allied Command Transformation (ACT).

Training/Certifications:

Certified Outsourcing Professional (COP) Certified Supplier Relationship Management Professional (CSMP) or Certified Contract Management Professional (CCMP)

If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.