Production Quality Supervisor, Amazon Leo Quality Assurance

Amazon Leo is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individual households to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.

Amazon Leo Quality team is driven to develop a Quality System that is capable of scaling aerospace quality to volume and cost levels to meet end customer needs. This position will join the team at an exciting moment with an opportunity to own quality system development and contribute to the design of requirements processes and systems used across the business.

Export Control Requirement: Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
- Manage a team of quality inspectors and quality specialists supporting a continuous manufacturing system.
- Standardize our processes and continuously improve our methods of predicting and reacting to performance of the production system.
- Manage the MRB process at production floor review the non-conformance and approve the disposition
- Perform the Root cause analysis to reduced NC
- Lead the work instruction (SOP) for quality inspection team

A day in the life
- Manage staffing plan to ensure high impact to the business and consistent quality to our customers.
- Communicate changes to documentation or process to the quality front-line support team
- Review the NC on production floor and perform disposition.
- Work with Quality Engineering team on improvement initiatives to improve yield and reduce non-conformance rates.
- Support investigations into internal and external quality issues. Support short term mitigation and long term corrective action of issues.
- Review the rework and lead salvage process
- Update inspection documentation work order templates and quality alert documentation.

About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

- 1 years of people management experience
- 3 years of quality assurance testing experience
- 3 years of Excel (pivots lookups etc.) experience
- Experience identifying and solving complex problems through data analysis

- 3 years of directly managing and leading a team of 3 members experience
- Knowledge of Lean Six Sigma concepts and best practices
- Bachelors degree in engineering management or technology

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA REDMOND - 80200.00 - 124600.00 USD annually