Security Officers Theme Park Resort

Be the Face of Great Service Join Our Team Today!

Paid Training Provided
Free Uniforms
Guard Card Assistance

Starting pay: $18.00/hr.
Many shifts available
PartTime and FullTime Positions

Allied Universal is hiring Security Professionals Gate Officers for a new theme park resort in Frisco TX. This highly visible role is responsible for maintaining a safe secure and welcoming entry experience for all guests employees and visitors.

Security Professionals at this site perform entrance screening operations including guest bag checks and operation of Xray and magnetometer (metal detection) equipment. Additional duties include access control preparing reports and deterring criminal activity and misconduct while delivering exceptional customer service.

RESPONSIBILITIES:

Conduct guest bag inspections in accordance with theme park and resort security policies
Operate and monitor Xray screening equipment and walkthrough/handheld magnetometers
Control access and egress at designated park and resort entry points
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Identify prohibited items and follow established escalation procedures
Sound alarms or contact police or fire departments in the event of an emergency or unauthorized access
Warn violators of rule infractions such as loitering smoking or carrying forbidden items
Permit authorized persons to enter property and monitor entrances and exits
Observe departing personnel and guests to help prevent theft and protect company property
Investigate and prepare reports on accidents incidents and suspicious activities; maintain written logs as required by post orders
Assist guests employees and visitors in a courteous professional and guestfocused manner
Provide clear directions and screening instructions to guests to support an efficient entry process
Make emergency notifications as required by site post orders

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent or five (5) years of work experience
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
No prior security experience required
Must be at least 18 years of age
Ability to pass a background check and drug screen
Ability to interact cordially and professionally with the public in a hightraffic environment
Strong customer service skills and a commitment to guest safety
Effective verbal and written communication skills
Ability to follow detailed procedures and post orders
Problem solving and critical thinking skills
Active listening and situational awareness
Ability to assess and evaluate situations accurately and efficiently
Attention to detail and strong observational skills
Ability to mediate conflict with tact professionalism and diplomacy
Ability to work independently and as part of a team

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Prior security or public safety experience
Customer service or hospitality experience
Ability to deescalate conflicts in a professional manner
Experience with access control procedures and credential verification
Experience managing crowds or directing large groups of people in event environments
Experience operating Xray magnetometer or other screening equipment
Knowledge of access control or emergency response procedures

PHYSICAL REQUIREMENTS:

Ability to stand and walk for extended periods of time
Ability to work in a highvolume public setting with continuous guest interaction
Ability to perform duties in a fastpaced environment while maintaining professionalism and attention to detail
Ability to work outdoors in inclement weather including heat cold rain and wind
Ability to perform repetitive motions associated with screening bag checks and access control duties
Ability to remain alert focused and responsive for the duration of assigned shifts
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

PERKS AND BENEFITS:

401(k) retirement plan
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program including restaurants and entertainment venues
Opportunities for advancement with a global leader in security services