Sales Director Higher Education Midwest US

Director of Sales - Public Sector/SLED(Higher Education Focus)

As an Associate Account Executive for TTEC Digital youll help create and deliver exceptional customer experiences while driving growth in the Public Sector Higher Education sector. TTEC Digital helps leading organizations reinvent their businesses through customer engagement digital transformation and innovative CX solutions.

What Youll Be Doing

Drive net-new revenue within Public Sector Higher Education institutions across the Upper Midwest
Qualify and convert hyperscaler-generated leads (AWS Microsoft & Google) into active pipeline
Build strategic relationships across campus buying centers including:
o Campus Police Departments (contact center environments)
o Enrollment Operations (registration and surge periods)
o University IT leadership and administrative stakeholders
Close mid-market opportunities typically ranging from $500K - $1M
Collaborate with internal solution consultants and partner teams to position CX CCaaS AI and cloud solutions
Establish a repeatable Higher Education sales motion within the region
Leverage Midwest relationships to expand into university systems and support selective City/County or state-level engagement

What You Bring to the Role

Experience: 25 years of sales experience OR Higher Education operational background with commercial aptitude
Preferred: Campus police department Higher Education IT administrative experience or enrollment operations familiarity
Experience working with or selling alongside major cloud platforms such as AWS Microsoft or Google
Strong relationship-building and pipeline management skills
Ability to navigate complex university ecosystems and engage senior campus stakeholders
Coachable development-oriented mindset with intellectual curiosity and executive presence
Sales instincts and stakeholder fluency; product knowledge can be trained

What You Can Expect

Base Salary: $75000 $80000
Target Earnings: Significant commission upside with potential to approach $250000 total earnings
Primary Territory: Minnesota and Wisconsin (preferred) also acceptable: Chicago Detroit broader North Midwest region
Opportunity to build and scale a repeatable Higher Education sales motion
Supportive developmental environment with clear growth potential

About Us

TTEC Digital and our 1700 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60000 employee service company with customers in more than 80 countries. Together we apply holistic solutions from two centers of excellence: Engage and Digital.

TTEC is a proud equal opportunity employer. All qualified applicants will receive consideration without regard to age race color religion sex sexual orientation gender identity national origin or disability. We are committed to expanding our diverse and inclusive workforce to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications so if you feel you would succeed in this role we encourage you to share your qualifications.