Area Manager, Great Lakes Region

• Employee Management ARM will manage all Account Management and support staff within their territory. This will include managing MyFortive Expensify Kronos etc. ARM will also assist the RD in developing Performance for Growth and Development for Growth goals foreach member of their team. All new Area Managers will participate in Gordians LEAD program unless they have gone through it before and have been excused by HR.
• Budget Development & Management ARM will assist the RD in the development of the annual budget and provide analysis of historical clientvolume current pipeline and future client budgets (if available).
• Financial Forecasting ARM will review and follow developed standard of work for mid-month quarterly and yearly forecasting. They will budget and the mid-month forecast.
• Coordination with Marketing Product & Sales ARM will assist marketing with access to clients for case-studies marketing collateral or Harry Mellon Award of Excellence submissions. ARM will work with RD to identify all upsell/cross-sell opportunities assist Planning ConversationCaptains with target list and coordinate introduction meetings between the sales team and client. ARM will assist product and other departments with Voice of Customer requests.
• GordianCloudMigrationManager understanding proper procedures standards and best practices. They will be responsible to provide weekly and monthly reporting to RD (and others as necessary) on progress of migration and immediately elevate issues and concerns to the proper department.

• Contractor Outreach As required in the region ARM will assist outreach team as they conduct reach out to the contractor community. They will also assist clients in getting and reporting participation in their Job Order Contracts. This outreach will include JOC 101 presentations on a semi-annual basis to educate contractors. ARM will coordinate with JOC Coordinator in creation and distribution of materials associated with contractor outreach.

Qualifications

• Bachelorsdegreepreferredinappropriatefieldofstudyorequivalentworkexperience
• StrongbackgroundinConstructionwith7yearsexperienceinthedesignand/orconstructionfield
• Experiencemanagingteamsofthreeormorepreferablyhavingexperiencemanagingremotely-basedteams
• Mustbehighlymotivatedresults-drivenandorganizedtomanagemultiplecontractsandpeopleandhavetheabilitytoworkindependently
• Experienceidentifyingclientorstaffingissuesandtheabilitytocreateeffectivesolutionsaswellastheknowledgeofwhento escalate
• ExperienceinAccountManagement/CustomerSuccess;knowledgeofkeyconceptsincludingJOCprocessplansdeliverablesscopeandtasks
• Working knowledge and experience in the preparation and process of construction bid documents; knowledge in the process of new client start-ups(preferred)
• Confidentcommunicationskillsanddemonstratedabilitytoworkcollaborativelywithalllevelsofinternalandexternalorganizations
• Sound decision making analytical and organizational skills in a fast-paced environment; a consultative approach to managing complex client relationships
• AvalidUSdriverslicenseandtheabilitytotravelwithinassignedterritoryupto30%ofthe time.