Project Manager

Role Focus

The Project Manager Multi-Site Customers role leads delivery of complex multisite and enterprise customer projects coordinating multiple workstreams and crossfunctional teams. This role focuses on disciplined execution within established delivery frameworks ensuring enterprise customers receive consistent predictable outcomes.

Key Responsibilities

• Lead delivery of complex multisite customer projects with multiple interdependent workstreams.
• Execute within established project and program management frameworks.
• Develop and maintain detailed project plans schedules risks dependencies and reporting.
• Coordinate crossfunctional teams including Implementation Product Engineering Data and Validation.
• Drive progress through clear positive and transparent communication while holding teams and stakeholders accountable to timelines and commitments.
• Demonstrate strong internal and external communication aligning customers delivery teams and leadership throughout the project lifecycle
• Escalate risks dependencies and capacity concerns appropriately.
• Ensure delivery outcomes meet defined quality compliance and customer success standards.
• Contribute insights and feedback to continuously improve delivery processes.

Experience & Skills

• 3-5 years of project management experience in SaaS or enterprise software environments.
• Proven success delivering complex multisite or enterprise customer projects.
• Strong process discipline and comfort operating within defined delivery models.
• Experience with enterprise integrations custom development or regulated (CSV) environments.
• Strong stakeholder management and execution rigor.
• Ability to manage ambiguity while maintaining delivery momentum.
• Clear professional communication with both internal teams and customers supporting alignment and ontime delivery.

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