Store ManagerParts Counter

• Use knowledge and judgment to diagnose customers fluid connector issues
• Formulate solutions to recommend suitable product solutions
• Provide excellent customer service and maintain positive professional relationships
• Provide the appropriate products and fabricate hose assemblies
• Resolve customer service problems and complaints
• Develop outside quotes and sales orders for Outside Sales team
• Manage cash and payment systems

• Create customer awareness and promote the entire fluid connector product offering
• Devise strategies with product layout so it maximizes sales improves customer traffic flow creates a better appearance and customer satisfaction
• Seek continuously develop and record knowledge and information about competitor activity pricing and tactics; Formulate strategies for building sales

• Use autonomy to build relationships with prospective and established customers
• Collaborate closely with Outside Sales team to provide relevant customer information and sales leads
• Actively engage in customer capture programs
• Ensure that intellectual property is confidential maintained and secure

• Evaluate and manage store inventory by reviewing historical sales data
• Use discretion to maintain and augment the appropriate stock levels of the store
• Use judgment to stock carry increase decrease and expand product offerings as needed for stores unique territory
• Use judgment to determine appropriate timing method and vendor to procure products
• Use daily store reporting to manage open sales and counter orders POs and held invoices
• Provide cycle count information to correct department
• Handle receiving shipping and stocking of inventory

• Perform all routine tasks to open and close the store location
• Complete annual store audits in partnership with RSM
• Control maintain and provide security to all facility assets
• Ensure that the facility is kept organized clean and well maintained
• Identify facility issues and handle with appropriate solution or notify RSM as required

• Train supervise and delegate tasks to Store Manager Trainees and Assistant Store Managers if applicable
• Recommend specific appropriate training needed for Store Manager Trainees
• Provide performance feedback to Regional Support Managers of Store Manager Trainees and Assistant Store Managers

• Minimum of 2 years of excellent customer service and management experience
• Complete and maintain Parker Store Professional certification
• Have good business acumen to interpret needs and formulate appropriate operating practices
• Ability to perform multiple tasks simultaneously and independently possess proficient organizational skills
• Possess proficient oral & written communication skills
• Have a mechanical aptitude to diagnose and understand complex issues
• Be results oriented with a desire to succeed
• Possess proficient math skills and can apply metrics & metric equivalents
• Ability to read & interpret documents such as product manuals purchase orders & procedure manual
• High School graduate or equivalent education required

• Must be able to lift push & pull up to 150lbs
• Regularly required to stand walk bend stoop kneel reach push pull and climb
• Manual dexterity required to operate machinery and tools

• Work performed in a workshop environment
• Routinely uses standard office equipment (i.e.: computers phones fax machines) as well as hand and power tools (i.e.: hose saws pliers box cutters tape measure and crimping machine)
• Exposed to several elements but with none present to the extent of being disagreeable (i.e.: noise from equipment and occasional odor that comes from cutting rubber hose)
• This position cannot be performed remotely.

Colliflower is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Applicants can view postings by clicking the links: E-Verify & Right to Work Equal Employment Opportunity Family Medical Leave Act Employee Polygraph Protection Act Pregnancy Fairness Workers Act