Operations specialist
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Job Location:
Eindhoven - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Working hours: Monday to Friday 13:00 22:00
The OMS Specialist works within the package center and plays a key role in supporting customers while coordinating the centers administrative operations. This role requires accuracy independence and strong ownership. The OMS Specialist ensures that all shipments and administrative processes within the center are closely monitored and handled correctly while maintaining clear and effective communication with internal and external stakeholders.
Key Responsibilities
- Deliver outstanding customer service to walkin customers and via telephone and email
- Take ownership of customer shipping needs and offer appropriate and effective solutions
- Monitor shipments closely and proactively identify and resolve issues
- Maintain oversight of all administrative processes within the package center
- Perform audits and ensure compliance with internal procedures and quality standards
- Work independently and manage priorities in a dynamic operational environment
- Operate all relevant equipment systems and software and support or train others when needed
- Maintain accurate administrative records and reporting including working with Excel
- Ensure a clean organized and safe working environment
- Communicate clearly professionally and effectively with customers and colleagues
Qualifications & Skills
- High school diploma GED or international equivalent
- Strong administrative and organizational skills with attention to detail
- Excellent verbal and written communication skills
- Strong computer skills including Microsoft Office (with a strong focus on Excel) and Adobe Suite
- Ability to work independently and take ownership of responsibilities
- Analytical mindset with the ability to monitor processes and perform audits
- Ability to lift 40 lbs / 18 kg
What We Offer
- Competitive and attractive compensation
- Stable working hours (no rotating shifts)
- A professional and structured working environment
Employee Type:
UPS is committed to providing a workplace free of discrimination harassment and retaliation.
Required Experience:
IC
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more
