Customer Application Engineer, MACH
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Company Overview
Group/Division
Job Description/Preferred Qualifications
CUSTOMER APPLICATION ENGINEER SEMICONDUCTOR LITHOGRAPHY
Some of the chips inside your computer tablet and smartphone were probably created with the aid of our software!
We are an international and rapidly growing company serving the worlds leading semiconductor manufacturers. Within KLA Corporationone of the top equipment manufacturers in the semiconductor industrythe MACH division develops advanced software solutions that help customers ensure stable and efficient production processes.
Our team multidisciplinary international ONE team.
For our field office in Leixlip Ireland we are looking for a Customer Application Engineer to support our European semiconductor customers.
YOUR ROLE & RESPONSIBILITIES
As a Customer Application Engineer you will work closely with customers internal teams and business units to drive process optimization and product adoption.
Customer & Process Support
- Advise and support customers on process optimization and structural improvements in lithography and metrology departments.
- Use your technical expertise and MACH Analytics software to address customer challenges and improve manufacturing performance.
- Collaborate closely with customers on-site to evaluate and validate new software modules.
Product Applications & Development
- Develop and implement product applications for MACH Analytics software to deliver maximum customer value.
- Support new product introductions including:
- Characterization
- Alpha and beta testing
- Pilot tools during factory startup phases
- Identify customer needs and contribute to defining future product capabilities.
Analysis Testing & Documentation
- Develop and review feature requirements.
- Design and execute test plans collect data and perform detailed analyses.
- Publish results insights and recommendations.
- Create Best Known Method (BKM) documents application notes and related technical materials.
- Transfer product and application knowledge to Field Application teams.
Problem Resolution & CrossFunctional Collaboration
- Perform product diagnosis and resolve hardware and software issues.
- Interface with systems and software engineering teams to ensure timely and effective problem resolution.
- Generate demo and test reports for internal stakeholders and customers.
Training Demos & Business Support
- Conduct new product demonstrations and technical training for customers and internal teams.
- Showcase differentiated product performance to support sales and product adoption.
- Support KLA business units in achieving account and strategic goals.
WHAT YOU BRING
Required Qualifications & Skills
- Experience in the semiconductor industry with a strong focus on lithography.
- Hands-on experience with exposure tools is strongly preferred.
- University degree in Engineering Physics or another relevant natural science discipline.
- Excellent written and spoken English.
- Strong communication skills and a customerfocused mindset.
Nice to Have
- Python programming skills are a plus.
Minimum Qualifications
Ph.D. and 2 years related work experience Masters Level Degree and 5 years related work experience; Bachelors Level Degree and related work experience of 8 years
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
IC
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
