Learning Experience Consultant

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized student-centric experience and deliverimproved retention engagement satisfaction and results for learners of all ages in schools campuses and companies.

D2L is disrupting the way the world learns by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly by giving customers a platform that is easy flexible and other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns and by doing so we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes summaries and administrative work these tools never rank resumes make hiring decisions or influence candidate evaluations.

General Description:

Every day our software is used by millions of people around the world and we are looking for individuals who share in our excitement and passion for transforming the way the world learns. At D2L we believe that learning should be accessible and engaging. Our goal is to create easy flexible and smart software that ignites the desire to learn in everyone. To do this we need to give talented enthusiastic and passionate people opportunities to create develop and collaborate on projects that revolutionize the learning environment.

As an integral member within the courseware team the Learning Experience Architect (LXA) guides and supports the strategy planning research user experience design and development of learning ecosystems for client projects. The main responsibility of the LXA will be working with client stakeholders project managers leaders and the courseware team to understand requirements and ensure learning strategy user experience goals and implementation approaches are aligned throughout an engagement. The LXA will interface with different project-specific and operational leaders within D2L as well as client stakeholders to ensure that there isalignment to client vision goals and expectations and that we are deliver exceptional learner centric experiences.

Responsibilities:

• Focus: Primarily concerned with shaping the overall learning experience beyond just content creation. This includes considering user experience interface design and the overall environment where learning occurs.
• Holistic Approach: Looks at the broader context of learning focusing on the entire learning journey. Considers factors like user engagement motivation and interaction design.
• Design Thinking: Often employs design thinking principles to craft immersive and engaging learning experiences that extend beyond traditional instructional content.
• Technology Integration: May focus more on the integration of emerging technologies simulations gamification and adaptive learning principles into the learning experience.
• Act as strategic team member to analyze learning needs of client and collaborate with stakeholder to define learning objectives and goals
• Drive innovation in learning experience design experimenting with new approaches to improve learner engagement and outcomes
• Collaborate with Learning Strategy Consultants to understand client vision goals learner persona and learner experiences to effectively support delivery teams and alignment to learning experiences
• Collaborate with client and internal stakeholders Subject Matter Experts (SME) product managers and users to gather and analyze requirements to ensure user needs and learning goals are central to the design process
• Collaborate with delivery teams to drive a shared understanding of client vision/goals throughout multimedia development navigational design and the design of content experiences
• Drive innovation in learning design by monitoring and analyzing trends in education and learning methodologies for each segment and incorporating new techniques or technologies for improved effectiveness.

Competencies:

• Strong written and oral communication
• In-depth knowledge of instructional design principles and practices including the ADDIE model adult learning principles interactive learning design and blended learning techniques
• In-depth understanding of UX design processes and best practices
• Ability to take abstract visions and goals and translate them into valuable deliverables

Skills:

• Working with client stakeholders and executives
• Completing needs analyses for clients
• Strategic planning and organization of client goals and objectives
• Translated strategy to UX design product design and learning content design
• Working with learning management systems specifically Brightspace
• Analytical consulting and organizational abilities
• Ability to take holistic perspective of client goals to create effective learning experience/ecosystems

Experience:

• 10 years experience in user experience design and/or developing learning solutions across different learning segments
• Demonstrated experience working with client stakeholders and supporting program delivery
• Applying pedagogical theory and learning design principles to strategy planning development and design
• Experience with developing digital content for various audiences
• Leveraging different tools and functionality of Brightspace (or other LMSs) to integrate interactivity multimedia LMS tools and features.
• Adapting training materials and course content to suit different methods of learning delivery (instructor-led self-paced synchronous asynchronous blended etc.).
• Adapting training materials and course content based on different business segments (K12 higher ed and corporate)
• Experience in user experience design and/or or digital experience design

D2L Leadership Competencies

• Leads by Example with personal and professional integrity high accountability and say/do ratio
• Boundaryless collaboration and influence skills both within team peer group and broader organization. Effective communicator with a proven track record of success.
• Delivers Awesome Outcomes: Strategic mindset and business acumen with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver able to achieve results individually and through others in fast paced deadline-driven environments.
• Talent Magnet: Talent-focused leader with demonstrated ability to coach build and lead a high performing diverse team.
• Better Smarter Faster: An agile learner with a growth mindset attention to detail and organizational skills. An operationally minded leader with a focus on continuous improvement and innovation.
• Wins Hearts and Minds: An effective communicator with the ability to connect the why and the what. A change agent with proven delegation motivation and team building skills.