IT Senior Cloud Engineer Product Operations Lead Cloud Services

This role serves as the Product Operations Lead for Mayo Clinics Cloud Platforms partnering closely with the Principal Product Manager for Cloud Services to ensure strategy priorities and leadership direction result in consistent predictable execution across the cloud product portfolio (e.g. Azure Google Cloud AI/ML platforms HPC and shared cloud foundations).

The Product Operations Lead is accountable for the operational execution model of Cloud Services - not product ownership. This role enables delivery by establishing operating cadence coordinating across product engineering architecture operations security and finance teams and maintaining leadershipready product artifacts. The focus is on execution rigor transparency and followthrough within Mayos Cloud Product Operating Model.

This role does not overlap with the Principal Product Manager.

The Principal Product Manager owns product strategy roadmap direction and stakeholder alignment.
The Product Operations Lead owns execution mechanics operational discipline and crossteam coordination ensuring decisions translate into clear plans tracked commitments and measurable outcomes.

This position is ideal for a senior IT professional who understands Mayos enterprise environment and thrives at the intersection of cloud platforms product management and operational execution - bringing structure clarity and momentum to complex multiteam initiatives.

The IT Senior Cloud Engineer ensures that enterprise cloud solutions are optimized for cost and functionality and is responsible for execution of the cloud / infrastructure strategy set by architects. Develops internal and external compatibility of the system and subsystems. Develops highly complex scripts using a tool or combination of tools to automate a task or a series of tasks. Develops complies and may oversee team compliance with SLAs or OLAs. Documents new or modified solutions installation instructions and other system-related information. Writes configuration for cloud platforms leveraging appropriate tools. Collaborates with developers and is responsible for the Ops part of DevOps. Develops and may maintain tools and frameworks that other teams use to smoothly develop their applications. Uses technology to implement automation and orchestration. Leads the implementation and integration of cloud solutions and technologies across business and IT functions products and platforms. Proactively seeks new ways to integrate cloud solutions with existing enterprise tools and systems. Responsible for compliance of cloud solutions to architectural standards. Leads evaluations of enterprise cloud technology standards tools products and solutions to identify opportunities for improvement. Partners with security staff to ensure Cloud solutions support maintenance of a secure technology environment. Responsible for planning and validating the installation configuration and maintenance of Cloud solutions. Implements governance for role-based access control (RBAC) cost containment and cloud provider account management. Develops time and cost estimates for cloud solutions. Creates and determines Cloud systems specifications input/output processes and working parameters for hardware/software compatibility. Evaluates technical requirements to determine the impact of Cloud technologies on the infrastructure including equipment redundancy and capacity requirements. Creates the physical design for cloud-based solutions for infrastructure and platforms.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelors degree with 5 years demonstrated technical experience and 1 year of demonstrated leadership experience or Associates degree with 7 years experience and 1 year of demonstrated leadership experience or HS/GED with 9 years of experience and 1 years of demonstrated leadership experience in a large complex organization like Mayo Clinic may be considered in lieu of the ability to work across multiple environments including cloud and on-premise and multiple operating systems. Functional understanding of cloud ecosystem and leading-edge cloud emerging technologies. Working knowledge of the practical application of engineering and technology including applying principles techniques procedures hardware and tools to the design and production of various products and services. Working knowledge of data center design best practices. Knowledge of and ability to apply DevOps principles and ways of working. Ability to develop and deliver requirements concepts of operations use cases demonstrations and presentations to both one-to-one and in small groups. Knowledge of approaches tools and techniques for anticipating recognizing managing and resolving technical (hardware software application or operational) problems. Ability to effectively communicate with and present to senior management and executive stakeholders (e.g. IT Leadership).Certification in cloud engineering is required.