Director of Strategic Accounts

Counsel Health is seeking a Director of Strategic Accounts to drive new business development and growth across our most critical enterprise relationships including health plans and strategic partners. This role is ideal for a senior consultative sales/client success operator with experience navigating complex multi-stakeholder healthcare buying processes in an early-stage environment.

You will own deals end-to-end partnering closely with the SVP Commercial to support early customer relationships and high-priority B2B sales opportunities. This role spans the full pre- and post-sales lifecycle and is expected to develop deep fluency across deal execution account performance and expansion strategy.

As a data-driven sales leader you are responsible for all account-level reporting analytics and insight generation; translating customer performance market signals and operational data into clear actionable recommendations on commercial strategy and long-term growth.

What youll do

• Identify develop and close new business opportunities with enterprise healthcare buyers as well as contribute to go-to-market strategy pricing discussions and sales enablement materials.

• Manage complex multi-stakeholder sales cycles involving clinical technical legal and executive teams.

• Build strong relationships with decision makers across health plans and digital health partners servicing as the primary point of contact pre and post sale.

• Prepare and synthesize reporting and insights for the SVP Commercial supporting pipeline deal progress and performance across new and existing accounts.

• Support onboarding expansion opportunities and ongoing relationship management including gathering customer and market needs to help inform product roadmap and features.

• Ensure client satisfaction and alignment while expanding Counsels relationship to multiple stakeholders.

What youll bring

• 7 years of professional experience; ideal candidate will have 2 years in an analytical professional services role in consulting banking/PE and 2 years in a business development and account management role.

• Experience in healthcare digital health health tech or related consumer technology industries is highly preferred.

• Expertise in both the pre-sales and post-sales process executing contracts and expanding Counsels footprint in large complex healthcare and consumer health organizations.

• Ability to navigate complex multi-stakeholder ecosystems building consensus and providing innovative solutions.

• Motivation to build and navigate ambiguity; you are highly energized working in a fast-paced early-stage company with evolving processes.

Location for this role:

NYC - hybrid Boston - hybrid East Coast - remote

What we offer

• Impact: Be at the forefront and contribute to groundbreaking AI-driven healthcare experiences directly interface with execs at the worlds leading tech & healthcare orgs

• Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup

• Compensation: Competitive salary equity

• Benefits: Comprehensive healthcare vision dental 401K Unlimited PTO Parental Leave

Our Values

• Patients come first.
  We are clinicians 1st technologists 2nd. We act with patient trust/safety at the center of every decision.

• Innovate with optimism.
  We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed no sacred cows.

• Right answer wins.
  Debate openly and pick the strongest path. We optimize for the company not functions. We win and lose as a team.

• Simplicity over complexity.
  We choose clear elegant solutions and avoid adding complexity that does not serve patients or the team.

• Do fewer things well.
  We focus and hold ourselves to the highest bar and pursue excellence in those areas.

About Counsel

Counsels mission is to multiply the worlds healthcare capacity. We believe in a future in which every person has a personalized AI-enabled doctor always in their pocket. To accomplish this were building the first fully-vertical AI-native medical group from the ground up. Weve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. learn more on our blog

Since our founding in 2023 we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z Google Ventures Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard Mt. Sinai Mass General UCSF) and technology (Google DeepMind NVIDIA MIT Stripe) and were looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare!

Recruitment Fraud Notice
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Required Experience:

Director