Overnight Call Centre Representative
Job Summary
Full-Time Overnight Call Centre Representative
We An-Ser is seeking dedicated and detail-oriented Full-Time Overnight Call Centre Representatives to join our rapidly growing this vital role youll provide friendly professional and comprehensive support to our diverse client base which spans medical offices apartment complexes and various professional services. This is an in-office position.
We pride ourselves on our supportive compassionate and collaborative environment where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy we encourage you to apply.
Key Responsibilities:
- Professionally manage a high volume of incoming calls greeting callers with a polite and pleasant demeanor.
- Accurately gather and relay essential information ensuring all message details are thorough and precise.
- Verify and meticulously enter information into our system providing clients with confidence that their issues will be effectively communicated.
Qualifications:
- A welcoming voice and an upbeat professional tone.
- Strong command of the English language including excellent spelling and grammar.
- Proficiency in a Windows-based computer environment.
- Ability to type 40 words per minute or more.
- Excellent attendance record.
- Availability to work one weekend day
No prior experience is required; we provide comprehensive training in a positive team-focused environment designed for your success.
Compensation and Benefits:
- Compensation: $17/hr
- Full-time employees are eligible for a robust benefits package including:
- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Benefit Conditions: Waiting period may apply only Full-Time employees eligible
Shifts:
- Full-Time
- Overnight
We An-Ser is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by applicable law.
Required Experience:
Unclear Seniority
About Company
We An-Ser Communications provides live Telephone Answering, Work Alone, Journey Management, Emergency Response & Dispatch and Facility, Alarm & Elevator Monitoring 24/7 in Canada and USA.