We are looking for a Field Service Engineer to join our Vascular Division based in Naples. In this role you will act as a key technical partner for customers across Central and Southern Italy with approximately 20% travel to Spain.
You will work with a high level of autonomy providing onsite technical support troubleshooting and training for vascular medical devices ensuring optimal performance and customer satisfaction.
What you will do
Provide onsite field service support for installation configuration modification and enhancement of vascular medical devices
Troubleshoot technical issues and determine effective solutions in line with product and customer specifications
Perform technical analysis of product implementations and upgrades
Assess customer needs and recommend appropriate technical solutions
Deliver technical training and product briefings to customers distributors and internal teams
Act as the local onsite technical representative building trusted relationships with customer organizations
What you bring
Associate Degree or equivalent technical qualification
Minimum 1 year of experience in field service technical support or similar roles (medical devices preferred)
Strong analytical and troubleshooting skills
Ability to work independently with limited supervision
Excellent communication skills and customeroriented mindset
Willingness to travel across Central & Southern Italy and occasionally to Spain
Why join us
Be part of an innovative Vascular Division delivering lifeimpacting technologies
High level of responsibility and autonomy
Continuous learning through handson technical exposure
Collaborative and inclusive work environment
Diversity & Inclusion
We are committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of gender age disability ethnicity sexual orientation or background.
The base pay for this position is
N/A
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
AVD Vascular
LOCATION:
Italy > Milan : Viale Edison 110 Edison Park Centre
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
JOB DESCRIPTION:About the roleWe are looking for a Field Service Engineer to join our Vascular Division based in Naples. In this role you will act as a key technical partner for customers across Central and Southern Italy with approximately 20% travel to Spain.You will work with a high level of au...
JOB DESCRIPTION:
About the role
We are looking for a Field Service Engineer to join our Vascular Division based in Naples. In this role you will act as a key technical partner for customers across Central and Southern Italy with approximately 20% travel to Spain.
You will work with a high level of autonomy providing onsite technical support troubleshooting and training for vascular medical devices ensuring optimal performance and customer satisfaction.
What you will do
Provide onsite field service support for installation configuration modification and enhancement of vascular medical devices
Troubleshoot technical issues and determine effective solutions in line with product and customer specifications
Perform technical analysis of product implementations and upgrades
Assess customer needs and recommend appropriate technical solutions
Deliver technical training and product briefings to customers distributors and internal teams
Act as the local onsite technical representative building trusted relationships with customer organizations
What you bring
Associate Degree or equivalent technical qualification
Minimum 1 year of experience in field service technical support or similar roles (medical devices preferred)
Strong analytical and troubleshooting skills
Ability to work independently with limited supervision
Excellent communication skills and customeroriented mindset
Willingness to travel across Central & Southern Italy and occasionally to Spain
Why join us
Be part of an innovative Vascular Division delivering lifeimpacting technologies
High level of responsibility and autonomy
Continuous learning through handson technical exposure
Collaborative and inclusive work environment
Diversity & Inclusion
We are committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of gender age disability ethnicity sexual orientation or background.
The base pay for this position is
N/A
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
AVD Vascular
LOCATION:
Italy > Milan : Viale Edison 110 Edison Park Centre
WHO WE ARE
CREATING
LIFE-CHANGING TECHNOLOGY
From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s
... View more